Calgary Career Fair Canada

CAPREIT•Toronto, ON

About The Position

We are a growth-oriented company that owns and operates the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement. As our frontline liaison, you will build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction. You will own the leasing process from initial inquiry to onboarding of new residents, as well as proactively monitor vacancies to achieve leasing targets. You will support with collecting payments, inspecting the property and facilitating resident moves and maintenance requests. Additionally, you will champion continuous engagement with residents throughout the duration of their tenancy to foster resident retention and a sense of community.

Requirements

Experience in customer service, sales, office administration or related field.
Excellent customer service and interpersonal skills.
Well-developed oral and written communication skills.
Proficient with MS Office.
Ability to work evenings and weekends when needed to meet business requirements.
Proven ability to address concerns and achieve performance targets.
Strong problem-solver with effective negotiation skills.
Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.

Nice To Haves

Leadership experience is an asset for the Property Manager role.
Property management software knowledge is an asset.
Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

Responsibilities

Build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Own the leasing process from initial inquiry to onboarding of new residents.
Proactively monitor vacancies to achieve leasing targets.
Support with collecting payments, inspecting the property and facilitating resident moves and maintenance requests.
Champion continuous engagement with residents throughout the duration of their tenancy to foster resident retention and a sense of community.