Property Management Operations Director

PRIME GROUPHollywood, FL
$130,000 - $150,000Onsite

About The Position

Prime Group is looking for a seasoned operator ready to step into a #2 seat with real authority. You’ll lead daily operations across our multifamily portfolio, align our commercial, HOA, and vacation rental teams to a single standard, and act as Director when leadership is out — not as a placeholder, but as the person who keeps everything running at full speed.

Requirements

  • 5–8 years of progressive multifamily property management experience, including at least 2 years in a regional, multi-site, or senior operational leadership role
  • Bachelor’s degree required; Real Estate, Business Administration, or related field preferred
  • Proficiency in Yardi, MRI, RealPage, or similar property management software; Microsoft Office Suite
  • Strong leadership with the ability to motivate and hold accountable a geographically dispersed team
  • Excellent written and verbal communication skills; ability to interface with residents, boards, ownership, and vendors
  • Financial acumen to read and apply operating statements, variance reports, and budget documents
  • Sound judgment across a wide range of operational situations and property types

Nice To Haves

  • CAM (Certified Apartment Manager) preferred; ARM, CPM, or other industry designations a plus
  • Exposure to commercial, HOA/association management, or vacation rental operations strongly preferred

Responsibilities

  • Portfolio Operations: Day-to-day oversight of all multifamily communities with cross-portfolio coordination across commercial, HOA, and vacation rental lines.
  • Team Leadership: Direct supervision and coaching of Regional Managers and on-site teams across all business lines.
  • Financial Oversight: Budget preparation, monthly variance review, collections enforcement, and CAM reconciliation support.
  • Maintenance & Capital Projects: Unit turn oversight, preventive maintenance programs, and capital project coordination.
  • Leasing & Performance: Leasing performance standards, traffic reporting, closing ratios, and renewal rate monitoring across the multifamily portfolio.
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