Property Management Operations Manager

P.J. MORGAN INVESTMENTS, INC.•Omaha, NE

4d•Onsite

About The Position

We’re gathering applications for future openings. While we’re not hiring right now, we’d love to learn more about you. At PJ Morgan Real Estate, we believe in more than just real estate—we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we’re committed to being With You For Life—every step of the way. As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level.

Requirements

Must have excellent interpersonal skills, a positive attitude and a customer service spirit.
Ability to maintain confidentiality, sensitivity and professionalism.
Above average written and oral communication, organizational and multi-tasking skills.
Proven ability to lead, manage, and motivate a team.
Proficient problem solving and analytical skills.
Self-disciplined and motivated to achieve.
Continuous learning is a priority to you and will be expected from your team.
Familiarity with Microsoft 365

Nice To Haves

Real estate license preferred but not required, although candidate will be required to obtain in first year of employment.

Responsibilities

Lead/manage/accountability of direct reports which includes but not limited to, day to day task management, training for each role, cross training for each role, approval of time of requests, performance reviews, process and procedure changes and implementation.
Train all new property managers in PM operations and tools.
Manage and update all company PM documents as needed, to include how to guide for PM operations.
Keep data/record of all types and counts of properties managed by PJMRE and report out monthly to operations director.
Assist in the hiring process for your department. Keeping recruiting and searching for top talent a priority.
Meet with Vice President of Operations weekly to discuss workflow, task planning for the week, month, quarter and year and then delegate work to team accordingly.
Annual department goal planning and annual goal planning with your team.
Work directly with the company marketing team to ensure all marketing efforts are being followed and tracked by your team to include new concepts as well as current.
Direct/lead You-niversity or other training classes as assigned, including operations section of PM monthly meetings.
Lead your team on all emergency and storm related concerns as they arise, working with PM and Operations director on communications to team, tenants and owners.
Become a content expert on both platforms utilized and policies within the Property Management Department.
Be present and active in all company events.