Property Management Coordinator

Leumas ResidentialFredericksburg, VA
Onsite

About The Position

At Leumas, the Property Management Coordinator provides all necessary leadership, management, and strategic vision required to ensure that all team members affiliated with the Property Management Division have clear and measurable goals, consistent guidance and oversight, operational controls, and effective administrative and reporting procedures. In this role, you will enhance operational efficiency, implement growth-oriented plans, and ensure exceptional customer service and employee performance. Your responsibilities extend to portfolio oversight, process improvement, and positioning the division for asset acquisitions and management excellence.

Requirements

  • Leadership, management, and strategic vision for the Property Management Division.
  • Enhance operational efficiency.
  • Implement growth-oriented plans.
  • Ensure exceptional customer service and employee performance.
  • Portfolio oversight.
  • Process improvement.
  • Positioning the division for asset acquisitions and management excellence.
  • Drive adherence to operational standards.
  • Create a foundation for streamlined and effective property management practices.
  • Address issues proactively and conduct regular on-site inspections.
  • Document and improve operational processes.
  • Establish and maintain high standards for documentation, policies, and procedures.
  • Ensure accuracy and efficiency across all property management activities.
  • Enhance the firm's reputation and relationships.
  • Foster positive client relationships and maintain effective communication channels.
  • Foster a collaborative environment.
  • Ensure regular communication for effective problem-solving, prioritization, and continuous improvement.
  • Promote accountability and transparency through the regular review and analysis of weekly reports.
  • Ensure compliance and efficiency to provide stakeholders with clear and concise updates on property management activities.
  • Facilitate seamless asset takeover transitions.
  • Optimize efficiency and minimize disruptions.
  • Address resident and client concerns promptly and effectively.
  • Ensure hands-on quality control, supervision, and strategic guidance.
  • Foster continuous improvement and growth within the Property Management Division.
  • Provide reliable guidance to your Regional Maintenance Supervisor.
  • Optimize property maintenance processes.
  • Ensure cost-effectiveness and maintain high standards of property upkeep.
  • Promote continuous staff improvement and a positive and productive team environment.
  • Ensure staff development, engagement, and continuous improvement.
  • Ensure proficiency in operations and property management software utilization.
  • Streamline leasing processes.
  • Enhance marketing strategies.
  • Optimize financial performance through regular review and analysis of property and market trends.

Responsibilities

  • Ensure that all properties within our portfolio adhere to all applicable Leumas and Client Policies, Procedures, And Programs.
  • Draft operational process outlines and procedures.
  • Implement stringent financial oversight for all assets within our portfolio, ensuring sound budget management and the timely approval of all financial transactions, including HUD Invoice Transmittals.
  • Serve as the Firm's primary Property Management POC with clients, investors, and business partners; ensuring that you and your team members promptly respond to all client emails, requests, and written inquiries.
  • Conduct daily 1:1 priority calibration meetings with your Corporate PM Specialists and Assistants.
  • Draft various memos and ensure that all monthly reports are presented timely and accurately.
  • Manage the transition process for all newly acquired and client-assigned assets.
  • Resolve escalated resident and client concerns that can't be resolved by your Corporate Specialists.
  • Conduct quarterly quality control site visits to ensure that all established processes and procedures are being followed by our Corporate Specialists and on-site staff.
  • Determine property maintenance requirements, review contractor bids, and negotiate maintenance contracts.
  • Approve all on-site personnel hires, status changes, and terminations. Conduct meetings, develop and execute Property Management Departmental Training Programs.
  • Monitor, support, and suggest marketing/leasing program improvements. Review and suggest rent schedules for all assets.
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