Property Management Assistant

Associa • Lexington, MA

11d • $24 - $26 • Onsite

About The Position

The Property Management Assistant supports several Portfolio Managers and Site Staff to provide seamless customer service to our residents and board members.

Requirements

• 1 year of experience in a fast-paced customer service and administrative role.
• Strong communication skills (both written and spoken)
• High level of attention to detail, initiative, accountability, and adaptability.
• Ability to meet deadlines and manage multiple deadlines.
• Must be able to build strong relationships at all levels: team members, site staff, residents, and board members.
• Strong Microsoft Office skills

Nice To Haves

• Experience with property management databases would be a plus.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manage ongoing, incoming communications from Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
• Maintains condominium documents, contracts, regulations, phasing, violations, and all related correspondence.
• Provide administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
• Business partner to Portfolio Managers and board of directors; advocate for residents.
• Database management for assigned properties.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed