Property Management Assistant

Hampton-Newport News Community Services Board•Hampton, VA

7d•Onsite

About The Position

Begin a rewarding career with the Hampton-Newport News Community Services Board as a Property Management Assistant! This role offers the chance to work alongside a dedicated team in a professional setting built on empathy, integrity, and community service. In this position, you'll play a key role in supporting the smooth operation of our organization, helping us continue our mission as a trusted provider of essential services. The Property Management Assistant at the Hampton-Newport News Community Services Board plays a vital role in supporting efficient property management and strengthening services that enhance the quality of life for our residents. This dynamic position provides both clerical and operational support across multiple property offices, ensuring daily operations run smoothly and fostering effective communication between residents, management, and vendors. In this role, you will greet visitors, respond to phone inquiries, collect and process rent payments, and post transactions into Yardi Voyager with accuracy. You'll coordinate tenants' annual and interim recertification appointments, gather necessary documentation, and maintain current, confidential resident records. Additional responsibilities include conducting semi-annual housekeeping inspections to uphold property standards and assisting the Property Manager with resident concerns to ensure respectful and timely resolution. You will also prepare move-in packets, distribute notices, and collaborate with maintenance vendors to support property needs. Working under the supervision of the Property Management Specialist, this position provides the opportunity to contribute to the success of affordable housing programs while building valuable organizational, technical, and communication skills in a team-oriented environment. If you are detail-oriented, service-driven, and passionate about making a difference in your community, we encourage you to apply for this rewarding role.

Requirements

At least one (1) year of experience in administrative support in property management
Proficiency in using Microsoft Office applications and familiarity with property management software
Valid VA Driver's License with acceptable driving record
Must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.