Property Maintenance Technician

ACC Management Group • Madison, WI

4d • Hybrid

About The Position

Keep Our Community Running — and Looking Its Best Are you the kind of person who enjoys solving problems, working with your hands, and taking pride in a job well done? Join the team at Point Place Apartments as a Property Maintenance Technician and help create a safe, comfortable, and welcoming home for our residents. What You’ll Do Complete maintenance service requests efficiently and professionally Perform general repairs including plumbing, electrical, drywall, appliance, HVAC, and carpentry work Prepare apartments for new residents with quality and attention to detail Assist with preventative maintenance and property upkeep Maintain clean and organized maintenance areas Respond to emergency maintenance calls as needed Deliver excellent customer service to residents and team members Regional “Floater” Opportunity One day each week, this role will serve as a Maintenance Floater supporting additional apartment communities throughout the Dane County area . This is a great opportunity for someone who enjoys variety, teamwork, and gaining experience across multiple properties.

Requirements

• 1-2 years of maintenance experience required
• Multi-family property maintenance experience is preferred
• Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting
• Must be able to physically inspect the properties
• Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools
• Maintain valid driver's license with acceptable driving record
• Flexibility with working hours and availability for on-call emergencies
• Ability to prioritize and possess efficient time management skills
• Demonstrates excellent verbal and written communication skills
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner
• Goal-oriented and team player
• Ability to work independently under tight deadlines
• Exhibits a high degree of professionalism and respect through appearance and interactions with others
• Furnish own basic tools (exception: specialty items like ladders)

Nice To Haves

• Previous maintenance, construction, or handyman experience preferred
• Multi-family property maintenance experience is preferred

Responsibilities

• Complete maintenance service requests efficiently and professionally
• Perform general repairs including plumbing, electrical, drywall, appliance, HVAC, and carpentry work
• Prepare apartments for new residents with quality and attention to detail
• Assist with preventative maintenance and property upkeep
• Maintain clean and organized maintenance areas
• Respond to emergency maintenance calls as needed
• Deliver excellent customer service to residents and team members
• Serve as a Maintenance Floater supporting additional apartment communities throughout the Dane County area one day each week
• Monitor all interior and exterior for maintenance issues
• Perform inspections of all apartments, buildings, and common areas
• Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean
• Electrical: replace or fix outlets, light switches, fixtures, and breakers
• Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains
• Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils
• Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out
• Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed
• General carpentry and drywall repairs as needed
• Assist with any cleaning and janitorial requests as needed
• Paint units and general common areas as needed
• Repair and replace windows and screens as needed
• Troubleshoot, repair, or replace appliances
• Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct
• Repair and replace locks and deadbolt locks as needed
• Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected
• Perform and conduct all unit turnovers within ACC policies and by provided deadlines
• Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately
• Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place
• Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management
• All on-call emergencies must be responded to within 20 minutes from the time when the call is received
• Report and document all accident and emergency situations in a timely manner
• Keep all resident and sensitive information confidential per the company policy
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property
• Assist other properties with maintenance requests as needed
• All other duties as assigned

Benefits

• Competitive pay with bonus opportunities
• Comprehensive medical HRA plans (company sponsored)
• Voluntary dental coverage
• Voluntary vision coverage
• Short-term disability (STD)
• Long-term disability (LTD)
• Life insurance options
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD
• 401(k) after 6 months of employment with company match (ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment)
• Paid time off
• 10 paid holidays (including a floating holiday and a birthday holiday)
• Free Employee Assistance Program (EAP) for all employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed