Property Inspector- Venture Resorts

Towne Family of Companies•Pigeon Forge, TN
•Onsite

About The Position

The Property Inspector is responsible for maintaining the highest industry standards regarding the cleaning and general upkeep of properties for guest and owner stays. This role involves inspecting cabins for maintenance and housekeeping needs, reporting issues promptly, and coordinating with the housekeeping team to ensure readiness for guest check-ins. The inspector will also complete electronic checklists, assist with light maintenance and housekeeping tasks, manage cabin inventory, and communicate professionally with guests, owners, vendors, and internal staff.

Requirements

  • Must possess a valid drivers license and reliable transportation.
  • Must be able to work weekends and holidays based on business demands.
  • Strong communication skills both verbal and written.
  • Organizational skills with strong attention to details.
  • Ability to multitask in a fast paced, ever-changing environment.
  • Ability to lift 30 pounds and exert 30+ pounds of force.
  • Use of arms and legs.
  • Frequent standing, walking, carrying, bending, twisting, stooping, reaching, and twisting.
  • Ability to climb several stairs.
  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Subject to internal and external environmental conditions.

Responsibilities

  • Maintain the highest industry standards regarding cleaning and general upkeep of a property for guest and owner stays.
  • Drive to and inspect cabins for maintenance and housekeeping needs and report any issues in a timely manner.
  • Coordinate with housekeeping to ensure all cabins are complete and ready for guest check-ins.
  • Complete electronic checklists for housekeepers.
  • Assist with light maintenance and housekeeping that is needed in the cabins.
  • Place inventory in the cabins, remove any damaged items from the cabins, and report to management for billing.
  • Communicate with guests, cabin owners, vendors, and Venture Resorts staff in a professional and courteous manner.
  • Work closely with all departments daily, while providing the highest level of owner and guest service.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.
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