Venture Resorts- Maintenance Technician

FitzGerald Financial Group - Division of TowneBank Mortgage•Pigeon Forge, TN
•Onsite

About The Position

Venture Resorts is seeking a Maintenance Technician to complete regular property maintenance and routine preventative maintenance on Venture Resorts cabins. This role is responsible for the installation, maintenance, and cleaning of pools and hot tubs, as well as daily completion of assigned work order tasks. The technician will manage fix lists for vendors, ensure owner and guest requests are met promptly, and troubleshoot internet issues. This position also involves assisting Inspections and Housekeeping to ensure cabins meet company standards, and performing HVAC installation/debugging. The ideal candidate will represent Venture Resorts with professionalism and provide exceptional customer service.

Requirements

  • Valid driver's license and reliable transportation
  • Previous maintenance experience and/or experience in hospitality

Nice To Haves

  • Ability to work weekends and holidays to meet business demands
  • Working towards HVAC certification

Responsibilities

  • Complete regular property maintenance and routine preventative maintenance on Venture Resorts cabins
  • Responsible for the install of equipment, maintenance, and cleaning of pools and hot tubs
  • Daily completion of assigned work order tasks and management; providing consistent communication and key details of work needed/provided through both written and verbal communications
  • Responsible for logging all work orders in Breezeway
  • Daily management of fix list for vendors to ensure completion of work orders
  • Ensure that all owner and guest requests are met in a timely manner.
  • Ability to troubleshoot internet issues
  • Assist Inspections and Housekeeping to ensure all cabins meet company standards
  • Responsible for HVAC installation/debugging and/or working towards HVAC certification
  • Represent Venture Resorts with extreme professionalism and provide exceptional customer service to guests, owners, coworkers, and vendors
  • Adhere to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned
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