Property Claims Trainee/Claims Representative-Financial Institution Services Division

Great American Insurance Company•Cincinnati, OH

1d•Hybrid

About The Position

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American Financial Institution Services specializes in providing risk management programs for mortgage lenders, investment property owners, vehicle lenders, lessors, and auto dealers throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, investors, auto dealers and leasing and rental concerns. This division insures all forms of collateral securing mortgages and loans. This includes but is not limited to residential and commercial real property, commercial vehicles, commercial contents and equipment, motorcycles, recreational vehicles, and watercraft.

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Experience in property and casualty claims handling is preferred but not required.
Entry-level candidates with a foundational understanding of insurance principles are encouraged to apply.
Works within specific limits and authority on assignments of moderate technical complexity and coordination.
Demonstrates functional analytical, negotiation, and problem-solving skills.
Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
Develops and maintains knowledge of industry laws and regulations.
Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Strong interpersonal and communication skills with the ability to build relationships and handle negotiations.
Proven ability to handle confidential information with discretion.

Responsibilities

Manages an inventory of claims.
Conducts claim investigations to confirm coverage and to determine coverage, liability and damages.
Determines and may negotiate appropriate claim settlements/reserves within prescribed authority.
May attend arbitrations, mediations, depositions, or trials.
Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
May authorize payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Performs other duties as assigned.