Property Claim Technical Field Adjuster II

AmTrust Financial Services, Inc.•Dallas, TX
•Hybrid

About The Position

AmTrust Financial Services is seeking a Property Claim Technical Field Adjuster to investigate, evaluate, and estimate damage for commercial insurance claims. The role handles commercial property claims of moderate to high complexity or severity, including physical inspections of damaged businesses and preparation of estimates. The position serves areas around White Plains, New York; Paterson, New Jersey; Philadelphia, Pennsylvania; Oakland, California; and Sacramento, California. It requires remote, independent work and participation in the company’s catastrophe response program, which may involve extended deployments outside the assigned territory.

Requirements

  • At least 5 years of experience handling commercial field property claims involving complexity or severity.
  • Proficient knowledge of property estimating software and the ability to independently prepare damage estimates exceeding $100,000.
  • Ability to access and inspect all areas of a structure, including carrying, setting up, and climbing a ladder, walking on roofs, and entering tight spaces.
  • Ability to obtain adjuster licenses as needed.
  • Ability to work remotely and independently.
  • Valid driver’s license.
  • Reliable automobile.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Advanced knowledge of the Xactimate estimating system.
  • Prior experience adjusting property claims using virtual technologies.
  • Current property and casualty adjuster licenses.
  • Ability to adapt easily to new or changing situations, requirements, or priorities.

Responsibilities

  • Handle commercial property claims of moderate to high complexity or severity under minimal supervision.
  • Physically inspect and document damage to businesses and estimate losses from events such as water damage, fire, vehicle impact, hurricanes, tornadoes, and hail.
  • Use Xactimate to calculate settlement amounts and validate third-party estimates and invoices.
  • Interpret policy forms and determine applicable coverage, conditions, and limitations.
  • Establish timely and accurate indemnity and expense reserves and manage claim-related expenses.
  • Communicate claim information to agents, insureds, claimants, and company personnel; discuss potential coverage issues with a supervisor and draft coverage positions as appropriate.
  • Recognize when claims should be referred to Special Investigations, Subrogation, or Complex Claim Units.
  • Follow statutory and regulatory fair claims practices.
  • Perform other functional duties as requested or required.
  • Participate in the catastrophe response program, including possible extended deployments to other states.

Benefits

  • Medical and dental plans.
  • Life insurance, including coverage for eligible spouses and children.
  • Health care flexible spending account.
  • Dependent care benefits.
  • 401(k) savings plan.
  • Paid time off.
  • Competitive compensation package.
  • Career advancement opportunities.
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