Property Caretaker - Vacation Rental Management Co

ACME House Company, Inc. • Scottsdale, AZ

2d • Onsite

About The Position

Casago Desert to Coast is seeking a hands-on, dependable Property Caretaker to maintain a portfolio of vacation homes in the greater Scottsdale, Arizona area. This role involves ensuring properties are guest-ready and well-maintained, serving as a point of contact for owners and guests, and collaborating with regional leadership. The position requires light maintenance, field work, strong communication skills, and the ability to troubleshoot issues independently. The ideal candidate thrives in a dynamic environment, takes pride in property upkeep, and is comfortable handling diverse tasks daily.

Requirements

• Prior experience in property management, vacation rentals, hospitality operations, facilities, or a hands-on maintenance role.
• Comfort performing light maintenance — appliance and Wi-Fi/cable troubleshooting, minor plumbing, basic HVAC checks, and general home repairs.
• Strong written and verbal communication skills; professional in email, phone, video, and text.
• Technical comfort across laptops, tablets, and mobile devices; ability to learn property management and ticketing systems quickly.
• Excellent time management and the ability to switch tasks frequently without losing momentum.
• Valid driver’s license, clean driving record, and reliable transportation for travel between properties.

Nice To Haves

• Prior housekeeping or vacation rental experience.
• Familiarity with the greater Scottsdale, Arizona market and local vendor network.
• Trade or technical training (HVAC, electrical, plumbing) is a plus.

Responsibilities

• Serve as the responsible point of contact for a designated portfolio of properties, including direct owner communication and proactive issue resolution.
• Conduct regular inspections of assigned properties to ensure they meet Company standards before guest and owner arrivals.
• Coordinate with regional leadership and Local Operations Managers to ensure properties are guest-ready, well-maintained, and aligned with Company standards.
• Respond to work orders, inspect properties, and coordinate with vendors for maintenance services.
• Perform routine and basic maintenance tasks, including appliance, cable, and Wi-Fi troubleshooting, light plumbing, basic HVAC support, and general home repairs.
• Quality-check vendor work and escalate larger repairs as needed.
• Perform additional maintenance and field duties as assigned by the General Manager.
• Respond to escalated guest and homeowner concerns through various communication channels.
• Document issues, resolutions, and follow-up steps in Company systems.
• Collaborate effectively with regional team members and leadership.
• Assist with housekeeping tasks when required.
• Adhere to all company policies, procedures, and performance metrics.
• Maintain Company standards and key metrics such as NPS, unit appearance, and operational efficiency.

Benefits

• Competitive hourly rate: To $25/hr, DOE.
• A growing company with room to expand your role.
• A team that genuinely cares about each other and the work we do.
• The chance to be part of building something special in vacation rental management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed