Property Assistant

SHP MANAGEMENT•New York, NY

6d•$25 - $27

About The Position

The Property Assistant provides clerical and administrative support for property administration. Duties include answering telephones, greeting tenants and visitors, typing, filing, preparing reports, and supporting the property management team. The position reports to the Property Manager of the property. The role also supports tenant and maintenance request processes, rental applications and resident files, rent collection and deposit posting, file storage, payment follow-up, inspections, and correspondence. The position requires administrative experience, Microsoft Office competency, communication skills, dependability, and the ability to organize work and meet deadlines. Physical demands include activities such as lifting and carrying, standing, walking, sitting, handling and fingering, reaching, crawling, squatting or kneeling, and bending, at the frequencies and weights indicated in the posting.

Requirements

2 to 3 years of administrative experience required.
Demonstrated competency with Microsoft Office required.
Ability to communicate orally and in writing with a wide range of people.
Ability to accept responsibility and account for one’s actions.
Dependable and trustworthy.
Ability to use available time to organize and complete work within given deadlines.
Ability to work at a sustained pace and produce quality work.

Nice To Haves

Experience with Timberline, Yardi, or One Site is a plus.
Bilingual ability may be required.

Responsibilities

Answer phones.
Receive maintenance requests.
Greet incoming and prospective tenants.
Distribute all mail and fax correspondence.
Receive rental applications.
Prepare and complete resident files.
Collect monthly rent and post deposits.
Implement and organize file storage for existing and former tenants.
Provide administrative support to the property management team.
Receive service requests from tenants or staff and distribute them to maintenance staff.
Ensure prompt follow-up with delinquent payments.
Conduct regular inspections of common areas and tenants’ units.
Type correspondence and memos to tenants.
Track all service requests.