Property and Social Media Coordinator

Canadian Tire Corporation•Toronto, ON

4d•CA$44,000 - CA$73,000•Onsite

About The Position

This role involves supporting property management through social media coordination, tenant engagement, and administrative tasks. The coordinator will monitor social media, collaborate with the Property Manager on responses and engagement projects, and manage content across platforms. Key responsibilities include coordinating social media activities, reviewing marketing-related invoices, maintaining databases and records, preparing documents, and managing filing systems. The role also requires conducting research, handling sensitive information, assisting with the annual marketing plan and budget, generating sponsorship and promotional opportunities, developing an annual marketing calendar, and implementing events. Additionally, the coordinator will develop programs to build loyalty, compile and report on KPIs, analyze data for actionable insights, and leverage paid and unpaid opportunities for tenant and brand awareness. The position also involves creating communication plans, engaging with tenancies for marketing, promoting Environmental Social Governance (ESG) initiatives, and performing other related tasks.

Requirements

At least 5 years of experience supporting team roles.
Experience with marketing, communications, or business.
Minimum 5 years of combined experience in marketing, communications, and/or customer service.
Superior time management and organization skills; ability to effectively manage multiple properties.
Excellent and accurate written and verbal skills.
Strong analytical, problem solving and project management skills.
Strong creative outlook.
Advanced working knowledge of Adobe and Microsoft Office Suite (Strong PowerPoint Skills).
Superior written and verbal communication skills.
High level of independence and can be relied upon to follow work through to completion.
Proven ability to manage multiple tasks simultaneously, take initiative, exercise sound judgement, and anticipate needs.
Proven ability to establish valuable relationships within an organization.
Demonstrate a positive attitude, with the ability to cope well under pressure with little or no supervision.
Proven track record in an administrative role.
High degree of professionalism, business maturity, common sense and good judgement.
Strong organization skills and attention to detail and accuracy.
Takes pride in contributing through support with a positive attitude.
Provide professional administrative support in a helpful, respectful and friendly manner.
Experience monitoring budgets.

Nice To Haves

Knowledge of retail is an asset.
Proficiency in various social media platforms including Facebook, Twitter, Instagram, YouTube, Google+, Snapchat, LinkedIn is an asset.
Knowledge of Concur, and Yardi is an asset.

Responsibilities

Monitoring all inquiries and comments on social media and working in collaboration with the Property Manager to provide responses.
Work with tenants on engagement projects, promotional events and updated material on all platforms.
Coordination of social media activities and postings.
Review of invoices for payment processing in relation to marketing expenses.
Responsible for maintaining and updating databases, spreadsheets, and other records.
Responsible for document preparation, formatting, proofreading, and distribution.
Maintaining proper filing systems both physically and digitally for easy retrieval of information.
Conducting research on various topics relevant to the organization's needs.
May handle sensitive information such as financial data, or confidential documents.
Assist the Property Manager in preparing the annual marketing plan and budget, achieving marketing objectives and tracking measurable results including monthly budget reviews.
Work with the Property Manager in generating sponsorship and promotional opportunities to generate on site and digital engagement, in addition to revenue.
Develop annual marketing calendar of events and assist in implementation of events.
Developing and optimizing programs to build loyalty, extending dwell times and increased visit frequency.
Compilation and monthly reporting of KPI's relating to marketing programs.
Analyze data and provide actionable insights and recommendation to further improve campaign/event performance.
Identifying key deliverables, completing post event analysis, communicating results and sharing best practices; leveraging paid (Media and activation space) and un-paid opportunities (social and digital platforms) for tenants and build awareness for new brands.
Manager to create effective communication plan including establishing public relations strategy, execution and evaluation.
Engagement with tenancies for marketing purposes and promotional events.
Promote Environmental Social Governance initiatives with tenants while educating for better sustainability practices.
Other tasks as required.