Marketing and Social Media Coordinator

Centaris•Sterling Heights, MI

15h•Onsite

About The Position

Leading IT Service Provider seeks a Marketing & Social Media Coordinator to join our growing technology company! Centaris has a 50-year history of helping small and mid-sized businesses realize more value from their technology investments. We are recognized as a leading solution partner for cybersecurity, managed IT, and Microsoft solutions that help organizations achieve their goals while staying secure, connected, and confident. With more than 150 team members and three regional offices, we serve clients across the Great Lakes region. We were recently recognized as one of the Best and Brightest Companies to Work For in Metro Detroit for 2026! We have a great company culture, collaborative team environment and offer competitive pay and benefits! The Marketing & Social Media Coordinator works closely with our Chief Revenue Officer promoting the Centaris brand via website, social media, and business development campaigns. This role serves as the liaison to the external marketing firm, oversees CRM software and social media campaign schedules, and pulls KPI data to determine social media campaigns’ success.

Requirements

Bachelor’s degree in marketing, statistics, business, or related field preferred
1-3 years of related experience in business, promotional sales, or customer service
Strong knowledge of CRM software
Experience with overseeing social media campaign schedules
Ability to analyze sales trends and present recommendations to leadership
Strong understanding of KPI’s as related to social media
Excellent sales and customer service skills
Excellent verbal and written communication skills
Ability to manage multiple projects at a time, work independently, and meet deadlines
Proficient with Microsoft Office Suite or related software

Responsibilities

Collaborates with CRO and product teams to develop branding messages
Manages CRM system to have appropriate fields and reporting
Liaison with supplier partners to track and suggest uses for MDF funding
Collects and compiles client feedback in an easily reviewed and understood format for review by company management and leadership
Collects and maintains sales records required to track, review, and modify performance of marketing initiatives
Forecasts and analyzes sales trends, marketing strategies, and product performance; prepares and presents reports summarizing information; makes recommendations based on analysis
Implements and distributes materials related to sales, training, and marketing
Tracks client engagement and SEO to optimize campaign content
Coordination and planning of client events