About The Position

Are you ready to embark on a fulfilling career journey as a Property & Casualty Client Manager supporting our small business team? If you’re passionate about providing exceptional client service, building strong client relationships, and have a knack for problem-solving, this is the opportunity for you. In this role, you'll be at the forefront of supporting our small market sales efforts, ensuring client satisfaction, and navigating the ever-evolving landscape of commercial insurance. This role isn't just about managing accounts—it's about forging lasting connections, providing unparalleled service, and contributing to the success of our clients and our team. You’ll gain valuable experience in insurance while working in a collaborative and supportive environment where your skills and expertise are valued.

Requirements

  • Bachelor’s degree preferred, minimum two years of experience in insurance agency specializing in property and casualty, OR equivalent combination of education and experience.
  • Property and Casualty insurance license preferred or willing to obtain upon hire.
  • Demonstrated proficiency in professional verbal and written communication.
  • Knowledgeable about insurance products, markets, sales processes, and workflow procedures.
  • Team player mentality, delegating effectively and fostering trust among colleagues.
  • Proficiency in technical skills, including Microsoft Office suite and agency management systems (e.g., EPIC).
  • Valid Drivers License

Responsibilities

  • Take the lead on managing assigned books of business, guiding internal resources, and delegating tasks effectively under the direction of experienced leadership.
  • Act as the point of contact for clients regarding insurance policies, coverages, claims, and billing inquiries.
  • Spearhead the renewal process, lead marketing efforts, and secure new business placements, supported by the guidance of our Client Executives.
  • Cultivate strong, long-term relationships with clients and carriers alike, fostering trust and collaboration.
  • Grow your expertise in insurance policies, coverage, and industry trends through continuous learning and development opportunities.

Benefits

  • flexible time-off
  • paid parental leave
  • employee appreciation events
  • volunteering opportunities
  • profit-sharing program
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