Property Administrator (London, ON)

Medallion CorporationToronto, ON
Onsite

About The Position

The Property Administrator provides administrative and operational support to the Property Manager and on-site teams. This role ensures the efficient day to day administration of property operations, including resident relations, financial coordination, and compliance with Ontario regulations. This role will operate out of London, ON.

Requirements

  • Diploma or degree in Business Administration, Property Management, or related field
  • 1-3 years of experience in property management or administrative support
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Customer-service oriented with strong interpersonal skills
  • High attention to detail and accuracy
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to work independently and in a team environment

Nice To Haves

  • Experience with Yardi is an asset

Responsibilities

  • Assist Property Managers with daily operations of portfolio
  • Maintain accurate property, resident and lease records
  • Prepare correspondence, notices and reports (e.g. rent increases, N-forms where applicable)
  • Coordinate service requests and track completion with maintenance staff and vendors
  • Manage office filing systems
  • Respond to resident inquiries via phone, email, and in-person
  • Assist with resident onboarding, move-ins, and move-outs
  • Support preparation and delivery of lease agreements and renewals
  • Handle service requests and escalate issues as needed
  • Maintain positive resident relationships and customer service standards
  • Assist with rent collection tracking and arrears reporting
  • Prepare monthly financial reports and expense summaries
  • Obtain quotes and issue purchase orders
  • Ensure compliance with Ontario regulations including Residential Tenancies Act (RTA), Health & Safety standards, Privacy legislation
  • Liaise with contractors and service providers
  • Coordinate scheduling of maintenance and inspections
  • Maintain vendor records, contracts and insurance documentation
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