Property Administrator

Arden Logistics Park•Norcross, GA

2d•Onsite

About The Position

Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 US MSA’s. Founded in 1989, Arden Group has acquired approximately $7 billion of properties and assets managed in excess of $12 billion of commercial real estate assets. Established by Arden Group in 2021 as a best-in-class logistics real estate operating platform, Arden Logistics Parks specializes in the acquisition, improvement and property management of light industrial business parks and industrial outside storage. Our real estate investment business operates a geographically diverse portfolio of more than 10 million square feet. of last mile facilities in 12 highly sought-after markets of urban infill locations throughout the United States. Recently listed as “Best Places to Work in PA” for 2025, our firm provides a supportive and exciting culture for our employees to challenge themselves and thrive. As a growing firm, we are looking for experienced team members with a passion for working in a high-growth environment. We value employees who are RESPONSIVE, TENANT-CENTRIC, and NIMBLE and we’ve created an environment for such employees to flourish as we continue to expand. Position Overview We are seeking a highly organized, friendly, and technically savvy Property Administrator (PA). We offer competitive pay and benefits for this non-exempt position. This position would work out of our Norcross office.

Requirements

Bachelor’s degree from a four-year college or university in Business, Communications, or other related field; and 3+ years related experience and training; OR an equivalent combination of education and experience.
Microsoft Suite: Calendar, Outlook, Word, Excel, Teams, etc.
Strong creative problem-solving skills
Effective written and oral communication skills

Nice To Haves

Yardi experience is a preferred.

Responsibilities

Serves as our first point of contact at our Norcross office
Maintains and updates tenant and vendor contact lists
Organizes and archives property and tenant files in SharePoint, including all correspondence
Directs tenant questions and requests via phone and email
Provides administrative support for a team of their assigned market
Handles all routine matters of the office including office systems, phones, supply orders and general office organization, setting up office for meetings, and keeping the overall presence of the office in a professional manner
Maintains a calendar for their assigned team on deadlines and events
Drafts defaults and other notices at PM direction
Utilizes Commercial Café to send out standard tenant notifications (holidays, closures, general announcements)
Serves as the first point of contact to route emergency maintenance matters with urgency
Tracks at the property level all operating, capital expenditures, and general, and administrative costs
Coordinates all tenant service requests through Facility Manager in Yardi starting with setting up the work order to manage the work order process.
Schedules and tracks health and life safety inspections in Facility Manager
Ensures that lien waivers are collected and attached to invoices by contract terms
Assists Construction Manager with project updates and maintains the construction tracking board
Manages all tenant and vendor insurance reporting through Jones COI
Request roof repair requests through our RAVTI Roof Management platform
Prepares Move In and Move Out checklists on Monday.com; assigns responsibilities
Order welcome gifts for new tenants and arrange keys
Maintains utility tracking spreadsheets and verifies accounts with Yardi Energy Services (YES)
Coordinates utility shutoff and turn-on notices with tenants and providers
Drafts welcome packages and prepares 90-day move-out letters
Troubleshoots tenant issues on the Commercial Café portal
Reviews tenant account issues, particularly AR-related concerns
Runs and distributes regularly scheduled A/R reports for the team
Maintains Lease Manager in Yardi; documents all AR collection efforts in tenant record with guidance from the Property Management team
Prepares AR adjustments and tenant billbacks
Codes all property invoices in a timely and accurate manner
Sets up new vendors (requesting COI and W9) in Yardi
Prepares monthly Commercial Billing Reports to ensure monthly rent billings are correct and prepare late fee and holdover rent report for PM to review
Reviews accruals and submit to PM for final review