Property Administrator

Fitzrovia•Toronto, ON

20h•CA$55,000 - CA$65,000•Onsite

About The Position

Fitzrovia is seeking to hire a Property Administrator to join their dynamic team. The role involves supporting the Property Manager and Regional team with various administrative tasks, including delivering excellent customer service to residents, handling routine admin duties, rent collection, financial reporting, inventory management, and organizing resident events and communications. This position offers a great opportunity for a driven and ambitious professional to advance their career in the real estate sector. Fitzrovia is an entrepreneurial and innovative organization, making this role well suited for a candidate looking to roll up their sleeves, work hard, and contribute to all aspects of real estate investment and development. The successful candidate will be required to be on-site full-time.

Requirements

2-5 years of experience in a customer service or administrative role
Superior customer service skills
Excellent and confident communication, both oral and written
Computer literacy and comfort using / learning new programs and systems. Comfort with Microsoft Office programs is required
Some flexibility to work evenings and weekends on an ad-hoc basis (i.e.: resident events, emergencies)
Ability to work well under pressure and within tight deadlines
Self-motivated, curious, responsive, and result driven

Nice To Haves

Bachelors degree, Diploma or Certificate in Real Estate, Hospitality, Business or related discipline considered an asset
Proficiency in Yardi software will be considered an asset

Responsibilities

Execute daily administrative requests from the regional team, which will include writing memos, drafting correspondence, reviewing documents, printing, and other general administrative responsibilities
Deliver an exceptional living experience by way of excellent customer service to all prospects, residents, and guests
Prepare and distribute correspondence to tenants
Review and record monthly recurring billings
Provide weekly status reports on account receivables
Prepare rental letters as required
Liaise with tenants regarding service matters
Read and understand leases to ensure accurate information is received and maintained
Maintain and update tenant information, including phone numbers, contact names and emergency contact information as changes occur
Ensure all tenants have provided current insurance certificates that are in compliance with the lease agreement
Liaise with tenants and contractors as required or directed
Attend property meetings and provide minutes as required
Oversee uniform orders for the property
Execute on other general and administrative duties as required by the Property Manager and other members of the team to ensure efficient operation of the property