Property Administrator, Site (3 month Contract)

Hazelview Properties•Ottawa, ON

3d•CA$40,000 - CA$50,000•Onsite

About The Position

Hazelview Property Services Inc. is seeking a Property Administrator, Site for a 3-month contract position. This role is responsible for ensuring a superior level of customer service to residents, managing administrative tasks, overseeing day-to-day building operations, and assisting with accounting processes. The ideal candidate will have strong organizational and communication skills, a commitment to diversity and inclusion, and the ability to work independently and under pressure.

Requirements

Completion of High School or general education degree (GED)
3+ years of related experience in a customer service or related role
Flexibility to work on-call on a rotating schedule (evenings & weekends)
Computer skills (Microsoft Office Suite, Yardi, Outlook, AI, Canva)

Nice To Haves

Exposure to multi-residential or other related industry asset class would be considered an asset.
WHMIS certification would be an asset.
Experience with Fire Life Safety & Building Inspections would be an asset.
Knowledge of current laws, legislation and rights concerning residents would be an asset.
Ability to speak other languages is considered an asset.

Responsibilities

Ensure that a superior level of co-operation, service and support is provided to residents.
Promptly respond to resident issues and service requests.
Be available to residents for general inquiries about living in their suite, building and community.
Monitors and manages lobby activity during daytime hours, ensuring a welcoming and secure environment for all residents and visitors throughout their shift.
Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors.
Provide information to residents and ensures all resident concerns are acted upon in a timely manner.
Draft collection notices and monitor petty cash expenditures.
Ensure terms of the lease agreements are met and administer damages/security deposits and charges.
Provide Building Managers with lists of leases coming up for renewal.
Assist the Regional Manager on any pending projects and assignments.
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents.
Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles.
Attend hearings or be involved in hearings including creating files, preparing evidence and gathering back-up materials.
Processing all Capital Quotes, prepares Purchase Orders and includes in tracking sheet.
Any special projects as they arise.
Responsible for day-to-day operations of the building (general maintenance and cleaning).
Receives and schedules service requests.
Responsible for “move-in, move-out” procedures.
Assist in training on-site Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational procedures.
All other duties within the scope of the job, as requested by management.
Assist and oversee Payscan process.
Review all rental applications, lease agreements or change in status forms to ensure they are complete and accurate and submit to lease administration at head office for entry.
Facilitate review of rent rolls and aged accounts receivables as required by head office.
Processing of all correspondence as required under local housing laws and regulations (i.e. N4's, L1's, Releve 4, etc.).