Property Adjuster, Hybrid (Vancouver, BC)

SCM Services d’assurances•Vancouver, BC

2d•Hybrid

About The Position

ClaimsPro LP is seeking a Strata/Property Adjuster to join their growing team. This role operates in a Hybrid environment, supporting field requests within the Lower Mainland area. The Claims Adjuster will actively adjust claims while focusing on maximizing business development opportunities through timely marketing and follow-up. Prior experience in Property and Strata claims is ideal for success in this position.

Requirements

Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 3 to 5 years' relevant experience in claims adjusting.
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Nice To Haves

University degree or post-secondary education related to insurance will be given preference.
adjuster’s license, or currently pursuing CIP designation.

Responsibilities

Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures