Property Adjuster II

Erie Insurance•Noblesville, IN
•$63,130 - $100,843•Remote

About The Position

The Property Adjuster II exercises independent discretion and judgment in handling all types of property claims and assists or acts on behalf of the claims supervisor when required. This is a remote, work-from-home position in Indiana. The selected candidate will ideally live in Hamilton County or surrounding areas, and must live in the assigned territory unless the company approves a change. A company car and equipment to work from home will be provided. Regular travel within the assigned territory is required, and catastrophe assignments may involve short-notice travel to other locations for more than two consecutive weeks. The employer may also consider candidates for Property Adjuster I; the offered level will depend on the candidate’s experience and qualifications. The role involves investigating claims, inspecting damage, preparing estimates, evaluating coverage and claim value, setting reserves, negotiating and resolving claims, and documenting files through closure. The adjuster works with agents, sales managers, experts, attorneys, and claims supervisors; may represent the company in legal proceedings; participates on the Catastrophe Team when required; and completes ongoing industry training. Regular and predictable attendance is an essential job function.

Requirements

  • High school diploma or GED and five years of claims handling experience, or equivalent; alternatively, a bachelor’s degree and two years of claims handling experience, or equivalent.
  • Must live in the assigned territory unless a change is approved by the company.
  • Willingness to obtain and maintain any required licenses.
  • Valid driver’s license and good driving record.
  • Ability to travel regularly within the assigned territory and, for catastrophe assignments, travel on short notice to other locations for periods exceeding two consecutive weeks.
  • Good time-management and organization skills are preferred.

Nice To Haves

  • Successful completion of the Associate in Claims (AIC) program is preferred.

Responsibilities

  • Investigate claims, interview involved parties, inspect damage, travel to damage sites, prepare estimates, make recommendations, address coverage questions, and handle litigation.
  • Set and maintain reserves; review reports and related materials; direct experts; determine coverage and claim value; issue or decline payments; and negotiate claims with plaintiff attorneys when necessary.
  • Document claim files and submit reports for closure.
  • Recognize potential subrogation situations and initiate appropriate action.
  • Service the assigned territory and bring assigned claims to conclusion.
  • Interact with agents and district sales managers on matters of mutual concern.
  • Assist the claims supervisor or act on the supervisor’s behalf, including representing the company at legal proceedings, as required.
  • Complete industry-related training and continue attending programs to stay informed about policy changes, interpretation, and legislation.
  • Assist in training new claims adjusters.
  • Participate on the Catastrophe Team when required.
  • Maintain regular and predictable attendance.

Benefits

  • Premier health, prescription, dental, and vision benefits for employees and dependents, with coverage beginning the first day of work.
  • Low employee contributions to medical and prescription premiums; the company currently pays up to 97% of employees’ monthly premium costs.
  • Traditional pension plan; full-time employees are vested after five years of service.
  • 401(k) with up to a 4% company contribution match, in addition to the pension.
  • Paid vacation, personal days, sick days, bereavement days, and parental leave.
  • Tuition reimbursement for higher education and industry designations.
  • Company-paid basic life insurance.
  • Short- and long-term disability insurance.
  • Orthodontic coverage for children and adults.
  • Adoption assistance.
  • Fertility and infertility coverage.
  • Well-being programs.
  • Paid volunteer hours for community service.
  • Dollar-for-dollar matching of charitable gifts each year.
  • Position may be eligible for an annual bonus payment.
  • Company car and equipment to work from home are provided.
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