Proper Chophouse Host

The Nash Casino•Nashua, NH

3d•Onsite

About The Position

At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact. We are current hiring a Proper Steakhouse Host to join our team. This position supports smooth dining room operations, assists the service team, and ensures that all areas meet cleanliness and sanitation standards in accordance with Health Department guidelines. Team Members in this role bring our vision to life every day by delivering BIG Service — Connecting Big Dreams with Big Fun!

Requirements

High school diploma or GED preferred.
Must be 18 years of age or older.
Must successfully pass all required background checks.
Internal candidates must have at least six months in their current role and meet Transfer & Promotion Policy requirements.
Must obtain and maintain all required work cards, alcohol awareness certifications, and non-gaming registrations as required by local jurisdiction.
Ability to move throughout the dining room, host stand, and bar areas for the duration of the shift.
Ability to stand or walk for extended periods and perform repetitive motions.
Ability to bend, stoop, kneel, crouch, twist, and balance as needed in a dining environment.
Ability to read, interpret, and input information using reservation and POS systems.
Ability to lift and carry up to 50 lbs. and respond to visual and auditory cues.
Manual dexterity required to operate phones, POS systems, and host tools.
Requires hand–eye coordination and the ability to distinguish letters, numbers, and symbols.

Responsibilities

Greet each guest according to service–sequence standards, offering your name and assistance upon arrival.
Engage guests with a friendly, upbeat personality and build rapport with Steakhouse patrons.
Manage reservations, cancellations, guest check–ins, and waiting lists using established reservation tools.
Escort guests to their tables and introduce them to their Server.
Monitor the dining room layout to maintain an efficient seating flow and support smooth service.
Maintain knowledge of menus, promotions, specials, and entertainment offerings to answer guest inquiries.
Complete opening, closing, and side–work duties, including dining room setup, breakdown, and maintaining cleanliness standards.
Coordinate with Servers, Bussers, and management to support service efficiency and guest satisfaction.
Assist with training and mentoring new Team Members when requested.