Promotions and Events Coordinator

Snoqualmie Casino & Hotel • Snoqualmie, WA

3d • Onsite

About The Position

The Promotions and Events Coordinator is responsible for supporting the ongoing planning, coordination and execution of promotions and special events such as high-profile drawings, slot tournaments, Table Games promotions, invitational events, gift giveaways, off-site events, etc., as well as providing a high level of guest service as described in The Exceptional Entertainment Experience.

Requirements

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Minimum one (1) year working in guest service, promotions, special events.
• Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position.
• Successfully completing Word, Email, and Excel proficiency tests.

Nice To Haves

• Previous casino marketing experience preferred.
• Experience with gaming player tracking systems, casino players clubs, and the execution of marketing promotions and special events preferred.
• Strong public speaking and presentation skills, with the ability to confidently address and engage large audiences preferred.

Responsibilities

• Assist in the planning, set-up, execution, and breakdown of all on-site and off-site promotions and special events.
• Maintain detailed knowledge of all promotions and special events to effectively communicate rules, policies, and regulations to internal and external guests.
• Effectively handle and resolve errors, disputes, and guest complaints in a positive and collaborative manner.
• Assist leadership in the planning, coordination, and execution of compliant promotions and special events with integrity.
• Act as a professional emcee for large-scale promotions on the casino floor, at special events, and across digital channels.
• Manage full event lifecycles, including detailed planning, presentations, and pre- and post-event reviews.
• Conduct electronic drawings, verify guest information, and securely issue cash or alternative prizes.
• Support the development, editing, and proofreading of official rules, fact sheets, signage, and marketing communications.
• Ensure all signage and collateral on the gaming floor is accurate and current, including the scheduled installation and removal of displays, decorations, and other materials.
• Maintain and manage internal processes, expense tracking, inventory, and other auditing controls in a detailed and efficient manner.
• Use gaming software, player tracking systems, and project management software to plan, execute, and manage promotions and events proficiently.
• Support ongoing relations with vendors and community partners in a timely, positive, and engaging manner.
• Provide support for Promotions, Players Club, Advertising, Sportsbook, Hospitality, Public Relations, Entertainment, and other departments as needed.
• Perform other duties as assigned to support the efficient operation of the department.

Benefits

• 100% employer-paid medical, dental, vision, and prescription coverage
• Competitive family rates starting after 60 days
• 401(k)
• Employer-paid life insurance
• Long-term disability
• Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years
• Option to cash out PTO twice annually
• Free meals
• Parking
• Paid breaks
• 40c/gallon gas discount
• Exciting giveaways like concert and sports tickets
• Tuition reimbursement
• Certification programs
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED