Promotions and Events Coordinator

Snoqualmie Casino & Hotel • Snoqualmie, WA

3d • $24 - $25 • Onsite

About The Position

The Promotions and Events Coordinator is responsible for supporting the ongoing planning, coordination and execution of promotions and special events such as high-profile drawings, slot tournaments, Table Games promotions, invitational events, gift giveaways, off-site events, etc., as well as providing a high level of guest service as described in The Exceptional Entertainment Experience.

Requirements

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Minimum one (1) year working in guest service, promotions, special events.
• Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position.
• This position requires successfully completing Word, Email, and Excel proficiency tests.
• This position requires successfully completing Word, Email, and Excel proficiency tests.
• Thrives in a fast-paced, high-profile, 24/7 environment with a flexible, non-traditional schedule.
• Maintains a confident, friendly, "on-stage" persona and approachable demeanor on the gaming floor.
• Excellent verbal and written skills to effectively engage and present to guests, staff, vendors, and the public.
• Deliver top-tier guest service and interpersonal relations aligned with property standards.
• You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
• Pre-employment drug testing is required for all positions.

Nice To Haves

• Previous casino marketing experience preferred.
• Experience with gaming player tracking systems, casino players clubs, and the execution of marketing promotions and special events preferred.
• Strong public speaking and presentation skills, with the ability to confidently address and engage large audiences preferred.

Responsibilities

• Assist in the planning, set-up, execution, and breakdown of all on-site and off-site promotions and special events.
• Maintain detailed knowledge of all promotions and special events to effectively communicate rules, policies, and regulations to internal and external guests. Effectively handle and resolve errors, disputes, and guest complaints in a positive and collaborative manner.
• Assist leadership in the planning, coordination, and execution of compliant promotions and special events with integrity.
• Act as a professional emcee for large-scale promotions on the casino floor, at special events, and across digital channels.
• Manage full event lifecycles, including detailed planning, presentations, and pre- and post-event reviews.
• Conduct electronic drawings, verify guest information, and securely issue cash or alternative prizes.
• Support the development, editing, and proofreading of official rules, fact sheets, signage, and marketing communications.
• Ensure all signage and collateral on the gaming floor is accurate and current, including the scheduled installation and removal of displays, decorations, and other materials.
• Maintain and manage internal processes, expense tracking, inventory, and other auditing controls in a detailed and efficient manner.
• Use gaming software, player tracking systems, and project management software to plan, execute, and manage promotions and events proficiently.
• Support ongoing relations with vendors and community partners in a timely, positive, and engaging manner.
• Provide support for Promotions, Players Club, Advertising, Sportsbook, Hospitality, Public Relations, Entertainment, and other departments as needed.
• Perform other duties as assigned to support the efficient operation of the department.

Benefits

• Competitive Pay: Starting salary range of $23.67/hr. - $24.85/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED