Promotions Ambassador

Royal Ontario Museum•Toronto, ON

56d•CA$27 - CA$30•Onsite

About The Position

We are looking for a vibrant and outgoing Promotions Ambassador to join our Tourism & Promotions team. As a key public-facing representative of ROM, you will play a vital role in building awareness and driving attendance by sharing the Museum’s stories and experiences with diverse audiences across the Greater Toronto Area and beyond. This role is ideal for someone who thrives on interaction, excels at public engagement and storytelling, and brings energy and enthusiasm to every conversation. A background in the arts, culture, or education sector, especially with experience in museums, festivals, or performance, can be a strong asset in connecting with our audiences and enriching the storytelling experience.

Requirements

Completion of some post-secondary education (less than 2 years) in marketing, education, museum studies, or a related field. Candidates with a foundation in the arts are especially encouraged to apply.
1–2 years of experience as a Brand Ambassador or Field Representative, especially in roles interacting with children or adults.
A natural storyteller with strong public speaking and presentation skills.
Demonstrated experience delivering guided tours.
Exceptional interpersonal, communication, and customer service skills.
A friendly, professional demeanour with strong problem-solving abilities.
A self-starter who is punctual, dependable, and able to work independently or in a team.
Physically capable of lifting up to 15 kg and working on your feet for extended periods.

Nice To Haves

Bilingualism in French and English is strongly preferred.
Ontario Driver’s License is an asset.

Responsibilities

Serve as a dynamic and engaging representative of ROM, sparking curiosity and conversation about our exhibitions, programs, and collections with diverse audiences.
Use your storytelling skills to deliver memorable, high-impact experiences both onsite at the Museum and offsite at festivals, community events, and activations.
Lead guided experiences such as 1-hour scripted private tours and scavenger hunts that entertain, inform, and connect visitors of all ages to art, culture, and nature.
Bring a creative, expressive approach to audience engagement, whether you're introducing visitors to a rare object or animating a pop-up booth with enthusiasm and flair.
Set up and take down promotional displays and activity stations, ensuring each activation reflects ROM’s high standards of presentation and visitor experience.
Support administrative tasks and contribute to the success of promotional campaigns through data collection, visitor feedback, and collaboration with the broader Marketing team.