Promotional Customer Service Representative – Entry Level

TV Collective • Hayward, CA

6h • Onsite

About The Position

In this entry-level position, you’ll represent nonprofit organizations, ethical brands, and community-focused campaigns through live events, promotional activations, customer engagement, and face-to-face outreach. No previous customer service, sales, or marketing experience is required. We provide paid training, hands-on coaching, and professional development to help you build the skills needed for long-term career growth.

Requirements

• Strong verbal and written communication skills
• Friendly, approachable, and customer-focused
• Enjoy meeting new people and working in public-facing environments
• Dependable, organized, and proactive
• Can manage multiple responsibilities in a fast-paced environment
• Work well independently and as part of a team
• Coachable and eager to learn
• Positive attitude and strong work ethic
• Interested in developing professionally and advancing your career

Nice To Haves

• Previous experience in customer service
• Previous experience in retail
• Previous experience in hospitality
• Previous experience in food service
• Previous experience in sales
• Previous experience in marketing
• Previous experience in events
• Previous experience in promotions
• Previous experience in community outreach

Responsibilities

• Represent nonprofit organizations, ethical brands, and community campaigns at live events and promotional activations
• Provide friendly, professional customer service and create positive customer experiences
• Engage with customers and community members through face-to-face communication
• Answer questions and provide accurate information about campaigns, services, and initiatives
• Assist with event setup, registration, logistics, and promotional materials
• Support marketing and outreach teams with campaign execution
• Collect customer feedback and communicate insights to team leaders
• Help resolve customer questions and on-site challenges professionally
• Maintain a positive, enthusiastic, and professional presence at all times
• Participate in team meetings, training sessions, and professional development activities

Benefits

• Paid training for qualified team members
• Competitive base pay with performance-based bonuses
• Hands-on experience in customer service, marketing, promotions, and events
• Professional development and ongoing coaching
• Opportunities for advancement into leadership, training, event coordination, and account management
• Supportive and collaborative team environment
• Opportunities to develop communication, leadership, sales, and customer engagement skills
• Purpose-driven campaigns supporting nonprofit and community-focused initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed