Promise Scholars Student Assistant – Peer Navigator

Stanislaus State•Turlock, CA

12d•Onsite

About The Position

Promise Scholars is hiring one temporary, hourly-intermittent student assistant. The position is available on or after November 30, 2026, and ends on or before May 31, 2027. Reappointment may be possible depending on budget, department needs, and job performance. The assistant will staff the Student Empowerment and Success (SEAS) service desk, welcome students and visitors, provide general assistance across SEAS programs, and help students connect with appropriate services and staff. The role also provides office support, helps maintain student-ready spaces, and supports SEAS outreach, events, and projects. As a peer navigator, the assistant will serve as a point of contact for current and prospective Promise Scholars. They will provide general information about program services and eligibility, help students navigate University processes and systems, and refer students to designated professional staff and campus offices for individualized assistance. Maintaining confidentiality when handling student information is required.

Requirements

Undergraduate students must be registered or enrolled in at least six Fall/Spring units.
Post-baccalaureate students in a graduate program must be registered in at least four Fall/Spring units.
Strong interpersonal and communication skills.
Ability to provide welcoming, non-judgmental assistance to students from diverse backgrounds.
Ability to maintain confidentiality.
Strong organizational skills and attention to detail.
Ability to communicate professionally in person, by phone, and electronically.
Ability to work independently and collaboratively as part of a team.
Dependability and ability to follow directions and complete assigned tasks.
Comfort representing the program and SEAS at campus events, resource fairs, and tabling activities.

Nice To Haves

Current Promise Scholar status or student experience relevant to the populations served by Promise Scholars.
Familiarity with the experiences of students from foster care, housing instability, or similar backgrounds.
Familiarity with Stan State student systems and campus resources.

Responsibilities

Staff the SEAS service desk and serve as a welcoming first point of contact for students, prospective students, campus partners, and visitors.
Provide general assistance to students served by all SEAS programs, regardless of program affiliation.
Answer phones, respond to general inquiries, assist with appointment scheduling, and support student check-in.
Develop familiarity with SEAS programs and services to provide general information and connect students with appropriate staff or programs.
Assist students with basic navigation of Stan State email, Canvas, student portals, and other common University systems.
Provide office support, including printing, copying, scanning, organizing materials, updating resource information, and preparing program materials.
Assist with SEAS outreach, events, resource fairs, tabling activities, orientations, workshops, and special projects.
Help maintain welcoming, organized, and student-ready SEAS spaces.
Maintain confidentiality when working with student information.
Serve as a peer point of contact for current and prospective Promise Scholars.
Help students navigate Promise Scholars services, University processes, campus resources, and common student systems.
Assist students in understanding steps related to admissions, enrollment, registration, financial aid, academic deadlines, and other University processes; connect them with designated professional staff and campus offices for individualized assistance.
Assist with outreach and follow-up to prospective, incoming, and current Promise Scholars.
Represent Promise Scholars at campus events, resource fairs, tabling activities, orientations, and other outreach opportunities.
Provide information about Promise Scholars services and eligibility.
Assist with Promise Scholars workshops, student gatherings, activities, outreach materials, communications, program resources, and other program projects.
Perform other duties as assigned.