Projects Specialist

Talent Team•Escondido, CA

20h•Onsite

About The Position

The position of Project Specialist has been established to assist with field operations and construction. Facilitates communication with customers and AHJ’s to ensure projects are energized and closed in a timely manner with the lingering job site issues. Ensures implementation and prescribed activities are carried out in accordance with Baker Home Energy’s specified objectives for the successful completion of the project.

Requirements

High school diploma or general education degree (GED).
Minimum 2+ years of administrative experience with a small to medium sized contractor is required.
Must have excellent computer skills in MS Suite (Excel, Word, Outlook, Adobe Acrobat, etc.).
Microsoft Suite skills (Excel, Word, Outlook, Adobe Acrobat, etc.)
Strong communication skills
Customer Service Oriented
Collaboration and teamwork

Nice To Haves

Some college preferred.

Responsibilities

Support projects by providing administrative and clerical support, completing special projects, and working with the entire construction team.
Manage field job completion emails.
Per job completion email, close construction task and push project into inspection or create project issue.
Own all project issues, Push for resolution to get project completed, inspected and closed in a timely manner.
Schedule issues and assign technician based on issue type.
Immediate contact person for any customers reaching out in the issue or inspection phase of their project
Push Inspection team, to complete inspections in a timely manner
Verify all photos are uploaded and ready for MI finance approval
Schedule onsite customer walks / orientations if requested by homeowner after energizing
Assist with customer monitoring issues.
Contact Customers after PTO to verify full project completion.
Back up to Construction Manager for construction scheduling / man power assignment
Handle all construction schedule changes. Job push outs or pulling up projects to keep schedule full. Own customer communication for changes.
Coordinate restrooms for construction only projects.
Back up - Direct to site ordering and scheduling
Keep Issue tracking log, looking for repeat offenders, or certain repeating issues that may need to be brought up to vendors.
Schedule service install projects in Service Titan (Projects without permits only)
Close all Service install projects in Service Titan (Verify install completion, install notes are completed, photos are uploaded and project is paid in full)
Perform overtime work as required and requested by supervisor to meet department and company needs.
Perform any other tasks as needed.