Projects Manager

Families Together Of Orange County•Tustin, CA

5d•Onsite

About The Position

The Projects Manager plans, coordinates, and executes organizational projects that support FTOC’s mission, growth, and compliance. The role ensures initiatives are delivered on time, within scope, and aligned with federal, state, and local requirements. Working with leadership, department directors and managers, and cross-functional teams, the Projects Manager oversees implementation, monitors progress, and promotes accountability. The position emphasizes patient access, operational efficiency, quality of care, regulatory compliance, collaboration, and innovation. The Projects Manager develops project plans, timelines, scopes, goals, and performance indicators; coordinates implementation across departments; monitors milestones, budgets, risks, and performance; and reports progress to leadership, funders, and other stakeholders. The role also ensures projects meet applicable FQHC, federal, state, HRSA, and UDS requirements; prepares project documentation and reports; and maintains records for audits, evaluations, and grant compliance. The Projects Manager serves as a central contact for project communications, facilitates meetings and accountability checkpoints, supports project-team development and training, and helps leadership prepare presentations and strategic updates. The position promotes continuous improvement and applies project-management practices suited to healthcare and FQHC settings, incorporating lessons learned into future initiatives. Other duties within the scope of the position may be assigned by the supervisor. FTOC expects employees to follow its policies and procedures, provide strong customer service, represent its core values, maintain respectful work relationships, communicate with supervisors, report to work as scheduled and prepared, meet productivity standards, and learn FTOC’s Learning Management Systems through self-learning models from its EMR. Employees are also expected to demonstrate collaboration, adaptability, initiative, and active participation in scheduled meetings. This is an in-person-first role. Employees are expected to work on-site for scheduled shifts and may be assigned to different FTOC locations as organizational needs require. Occasional travel to FTOC sites, potentially on short notice, is required. The role may require driving to facilities, sitting for extended periods, and occasionally lifting or moving up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree in healthcare administration, public health, business administration, or a related field.
At least 3 years of progressive project-management experience in a healthcare setting.
Demonstrated experience managing cross-functional projects from initiation to completion.
Strong organizational, planning, and time-management skills.
Excellent written, verbal, and presentation skills, with the ability to communicate effectively across all levels.
Proficiency in Microsoft Office Suite, project-management software, and data-analysis tools.
Knowledge of HRSA, NCQA, and other related healthcare compliance standards.
Ability to work independently while balancing multiple priorities in a fast-paced environment.
Strong problem-solving skills and a proactive, results-oriented mindset.
Ability to travel to FTOC sites as needed, including on short notice.
Ability to drive to FTOC facilities as needed, sit for extended periods, and occasionally lift and/or move up to 25 pounds.
Ability to work on-site for scheduled shifts and adapt to schedule changes based on organizational, staffing, community, and patient needs.

Nice To Haves

Master’s degree.
Project-management experience in a Federally Qualified Health Center (FQHC), preferably.

Responsibilities

Develop and oversee project plans, timelines, deliverables, scopes, goals, and performance indicators in support of organizational priorities.
Ensure projects align with FQHC compliance requirements, grant objectives, and strategic initiatives.
Coordinate cross-departmental teams to carry out project activities.
Monitor project milestones, budgets, timelines, risks, and barriers, and implement solutions as needed.
Track, evaluate, and report project performance to leadership, funders, and other stakeholders.
Ensure projects meet applicable federal, state, HRSA, and UDS requirements.
Prepare and submit required project documentation, reports, and updates to internal and external stakeholders.
Maintain accurate project records for audits, evaluations, and grant compliance.
Serve as the primary point of contact for project-related communication across departments.
Facilitate regular project meetings and provide updates, action items, and accountability checkpoints.
Foster collaboration among clinical, operational, financial, and administrative staff to achieve project outcomes.
Support leadership in preparing project-related presentations, reports, and strategic updates.
Provide support, guidance, and training to project team members.
Promote continuous improvement, accountability, and innovation.
Work with the team to identify and pursue projects that improve efficiency, quality, and patient-centered outcomes.
Implement project-management best practices tailored to healthcare and the FQHC environment.
Integrate lessons learned from completed projects into future initiatives.
Perform other duties within the scope of the position as assigned by the supervisor.
Follow FTOC policies and procedures, provide strong customer service, represent the organization’s core values, and maintain respectful work relationships.
Communicate regularly with the immediate supervisor, report to work as scheduled and prepared, meet productivity standards, and participate in scheduled meetings.
Travel to FTOC sites as needed and, when required, temporarily fill in at another site.