Projects I

Westgate Resorts • Gatlinburg, TN

6d • $22 - $24 • Onsite

About The Position

Supports resort operations by performing project-driven maintenance tasks that require multiple trade skills, including drywall, painting, texture finishing, plumbing, electrical work, and flooring repairs. As a Projects I, you will perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership. This role involves troubleshooting and repairing plumbing, electrical components, household appliances, and fixtures. Knowledge of HVAC equipment and the ability to perform basic preventive maintenance and troubleshooting is also required. You will repair interior and exterior walls, wall coverings, and ceilings, including texture, painting, and caulking. Additionally, you will repair and replace tile & grout, vinyl and/or carpet as applicable. The role also includes working with pools, spas, and features, including chemical balancing and cleaning duties. You will actively participate in the procurement and inventory process to ensure materials and tools are on-site for work. Effective operation of resort operations devices & software (HotSOS and other applicable) is expected, along with professional communication through radios, phones, emails, and verbal communications. Custodial and maintenance duties may be required. You will safely use hand tools, electrical & battery powered tools, and work using ladders, scaffolds, and lifts utilizing appropriate PPE. Following safety guidelines & practices, recognizing and identifying potential safety or security hazards, and communicating and interpreting guest needs by positively interacting towards resolutions are key aspects of this role. You must comply with all CFI/Westgate Resorts policies and procedures and represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior. Other duties as assigned by resort operations leadership.

Requirements

• Minimum High School diploma
• Minimum of 1-3 years of hands-on trade & maintenance experience in a resort or commercial environment
• Written and verbal communication in English is expected
• Must communicate effectively with immediate supervisors and resort leadership
• Must be at least 18 years old and have a valid driver’s license to drive company golf carts
• Must be able to lift 50lbs and work in outdoor weather conditions
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Responsibilities

• Perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership
• Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping
• Experience in troubleshooting, replacing, and repairing minor electrical components such as receptacles and ballasts
• Experienced in troubleshooting and repairing household appliances and fixtures
• Knowledge of HVAC equipment and the ability to perform basic preventive maintenance & troubleshoot
• Repair interior & exterior walls, wall coverings and ceilings including texture, painting, and caulking
• Repair and replace tile & grout, vinyl and/or carpet as applicable
• Ability to work with pools, spas, and features including chemical balancing and cleaning duties
• Actively participates in procurement and inventory process to ensure materials and tools are on-site for work
• Ability to effectively operate resort operations devices & software (HotSOS and other applicable)
• Communicates professionally through radios, phones, emails, and verbal communications
• Perform custodial and maintenance duties, as required by resort leadership
• Safely use hand tools, electrical & battery powered tools required by the job
• Work using ladders, scaffolds, lifts utilizing appropriate PPE
• Must have the ability to follow safety guidelines & practices
• Recognizes and identifies potential safety or security hazards in the property
• Communicate and interpret guest needs by positively interacting towards resolutions
• Must comply with all CFI/Westgate Resorts policies and procedures
• Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior
• Other duties as assigned by resort operations leadership.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED