Project Support Specialist

Mitsubishi Heavy Industries, Ltd.•Houston, TX

17h

About The Position

The Project Support Specialist provides back-office support for Mitsubishi Power’s Houston repair team. The role maintains accurate project records, coordinates documents, tracks jobs and purchase requisitions, and supports communication across departments. It calls for strong organization, attention to detail, professionalism, and effective coordination with internal teams, customers, and vendors in a fast-paced repair services environment. The specialist also supports project execution and job closure, maintains cost-history tracking, and participates in process-improvement activities.

Requirements

High school diploma or equivalent.
Three to five years of administrative, office management, or operations support experience in manufacturing, repair, service, industrial, or office operations.
Ability to read, analyze, and interpret documents in English.
Effective written and verbal communication skills, including the ability to manage competing priorities and deadlines.
Ability to present information and respond to questions from managers, clients, customers, suppliers, and the public.
Ability to perform basic mathematical calculations, including rates, ratios, and percentages, and interpret bar graphs.
Ability to solve practical problems, interpret instructions in multiple formats, adapt to changing priorities, and proactively manage workloads.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, as well as internet software and databases.
Ability to support 24/7/365 service operations as business needs require.
Follow safety protocols, uphold Environmental, Health, and Safety standards, and use personal protective equipment as required.
Regular standing, walking, and bending, and occasional lifting of up to 50 pounds; hearing protection may be required in some areas.

Nice To Haves

Associate or bachelor's degree in business administration or a related field.
Spanish fluency.
Experience with ERP systems; SAP experience is a plus.
Familiarity with Power BI, Copilot, Power Apps, or SharePoint.

Responsibilities

Demonstrate the core competencies of action orientation, championing change, customer focus, developing self and others, and ownership.
Assist with internal job number and SAP service order coordination, project folder creation, and preparation of project forms for work packages, as applicable.
Support project execution through timesheet submission and periodic reviews of project costs against estimates.
Assist Project Engineering with purchase requests and vendor schedule tracking.
Review final work packages for completeness, and scan and archive applicable project documentation in accordance with Quality System procedures.
Confirm labor and vendor costs are complete for job closure, working with the Project Engineer and Repair Supervisor or Manager to validate final costs and project completion.
Establish and maintain cost-history tracking methods by product line to support operational planning and decision-making.
Participate in departmental and cross-departmental process-improvement projects as needed.
Comply with safety policies, practices, and procedures, and report unsafe activities to management or Human Resources.
Protect confidential information and maintain honesty and integrity.
Perform other duties as assigned.