Project Support Manager

CGI•Arlington, VA

2d•Onsite

About The Position

Do you have a proven interest in information technology and business and a passion for learning? Are you a go-to problem solver that is motivated to make an impact by crafting customized business efficiencies for our clients? If so, joining CGI as a Business Analyst could be the ideal opportunity for you. You will join one of our many teams and work in a highly collaborative, fast-paced environment to provide expertise in designing, developing and executing solutions to enhance the quality of IT products and services for our clients. At CGI, you can explore your full potential – not confined by borders or pre-defined paths. You are empowered to tackle problems in your own unique way, which is not only valued and respected, but encouraged. Working with various clients in the US Federal space, we support missions that foster national security, foreign relations and resilient democratic societies. Since 1976, CGI has partnered with the U.S. federal government to support a wide variety of organizations and unique missions. CGI provides a unique culture that gives you the freedom to innovate, to make decisions, and chart your own career! This position is located in Arlington, VA.

Requirements

A Secret clearance is required to begin working onsite with our client, and a Secret clearance must be maintained throughout the project duration.
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
Bachelor's degree or master's degree. Preferred areas of study include: Computer Science, IS/IT, Mathematics, Business, Economics, Accounting/Finance or STEM related disciplines.
4+ years of relevant experience (e.g., project management, team leader, PMO).
Strong analytical problem solving skills.
Excellent interpersonal skills including the ability to work with diverse personality types.
Affinity for mentorship of junior members of the team to coach, peer review and assist with learning business processes
Strong communication and writing skills.
Strong attention to detail.
Ability to support multiple work streams.
Strong technical and troubleshooting techniques.

Nice To Haves

1+ Years of Experience working on Analytics and Business Intelligence focused initiatives, preferably in a consulting capacity.
1+ Years of Experience using Microsoft Power Platform, ServiceNow, Salesforce or other low-code development tools.
Experience with the CGI proprietary ERP system, Momentum
Experience with project management tools or products (Atlassian, ServiceNow, Summit, Salesforce, etc.)
Experience with various self-service business intelligence and data visualization tools such as Tableau, Power BI, Business Objects, etc.
Experience working in an Agile-based environment or understanding of the software lifecycle and/or Agile development methodologies.

Responsibilities

Support the Project Manager in overall project planning, execution, monitoring, and delivery to ensure scope, schedule, and budget compliance.
Lead day to day project operations, including task assignments, workflow oversight, and issue resolution.
Serve as acting Project Manager during PM absence, making project decisions and maintaining leadership continuity.
Coordinate across cross functional teams to ensure alignment on project goals, milestones, risks, and dependencies.
Develop and maintain project documentation, including schedules, status reports, risk registers, and action logs.
Facilitate project meetings, briefings, and stakeholder communication; prepare materials and drive follow up actions.
Identify project risks and opportunities; recommend and implement mitigation strategies.
Oversee contract deliverables and quality assurance processes to ensure compliance with client requirements.
Support onboarding and team performance management.
Partner with technical leads to translating requirements into actionable plans and ensure timely delivery.
Drive process improvements and standardization to increase efficiency and project quality.
Support client relationship management by addressing inquiries, preparing briefings, and ensuring customer satisfaction.