Project Supervisor (On-Site Supervisor)

Iron Mountain•Kent, WA
•$85,500 - $106,900•Onsite

About The Position

Iron Mountain is seeking an onsite, operational Project Supervisor for its Records Project team, located in the University District. The supervisor serves as the primary on-site lead for high-volume records moves, directing material handling, safety protocols, and daily team workflows. The role works closely with federal partners and site teams to maintain chain-of-custody compliance and ensure accurate inventory handling. The position requires supervising records retrieval and movement while maintaining exact chronological or numerical sequence, safe handling, and balanced vertical shelf loads. The supervisor also serves as the primary client liaison, coordinating daily with the client's Shipping Coordinator to address workload variances, missing or damaged files, and changing priorities.

Requirements

  • Proven supervisory experience in large-scale records management, logistics, warehousing, or relocation programs.
  • Strong knowledge of chain-of-custody tracking, inventory audit checks, and high-bay sequence control.
  • Demonstrated leadership, sound judgment, and independent decision-making capabilities in fast-paced operational environments.
  • U.S. citizenship, required due to federal security rules.
  • Willingness and ability to undergo fingerprinting and pass a federal background check.

Responsibilities

  • Direct daily material handling activities, including pulling, staging, loading, unloading, and sorting archival records.
  • Supervise the 12-step verification process, conduct joint inspections with client representatives, sign pull lists, and verify trailer cable seals.
  • Manage high-bay retrieval up to 15 feet, ensuring records are handled in exact chronological or numerical order and vertical shelf loads remain balanced.
  • Enforce OSHA compliance and crew safety for loads up to 50 lbs, coordinating mobile lifts, pallet jacks, and forklift operators for secure transport.
  • Communicate daily with the client’s Shipping Coordinator to resolve workload variances, address missing or damaged files, and adjust team priorities.

Benefits

  • Competitive compensation aligned with experience.
  • Full health and dental benefits starting on the first day of employment.
  • Unlimited paid time off.
  • 401(k) with company match.
  • Employee Stock Purchase Program.
  • Opportunities for continuous learning and professional growth.
  • Tuition reimbursement.
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