Project Specialist - Insurance

Albany Medical Center•Albany, NY
•$59,066 - $88,599•Onsite

About The Position

The Project Specialist – Insurance role sits within the Risk Management Services team at a healthcare organization, reporting directly to the Manager of Insurance & Business Operations. This position serves as a vital cross-functional bridge, coordinating insurance claims, renewals, and safety initiatives while engaging with internal medical staff, finance, and external brokers and insurance carriers.

Requirements

  • Bachelor’s degree in healthcare administration, business, risk management, or a related field required.
  • Must be highly organized with experience in data analysis, the ability to learn and work with multiple data systems and participate in team projects.
  • Strong project coordination skills, with high attention to detail.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  • Ability to analyze and present data for decision-making and process improvement.
  • Excellent written and verbal communication skills; comfortable interfacing with clinical and non-clinical teams.

Nice To Haves

  • 4-5 years of experience in a healthcare, insurance, or risk management environment preferred.
  • Experience working with claims management software (e.g., Riskonnect, RLDatix) and electronic reporting tools.

Responsibilities

  • Process and report Auto, Cyber, Employment, and Property claims to insurance carriers while tracking financial updates.
  • Compile exposure data and claims metrics needed for insurance renewals, executive board presentations, and actuarial reports.
  • Manage the internal inbox to process malpractice certificates and claims history requests, and issue various liability certificates (e.g., Worker's Compensation, General Liability).
  • Assist in organizing cross-functional healthcare safety events, such as Patient Safety Week.
  • Prepare presentations for committees focused on promoting a culture of safety and continuous improvement.
  • Serve as the primary system administrator for the Safety Intelligence and Riskonnect Claims databases.
  • Ensure data integrity, troubleshoot system issues, generate reports, and train staff on system utilization and upgrades.

Benefits

  • Excellent health care coverage with no copay at Albany Medical Center providers
  • A wide array of services and programs to support emotional, physical, and mental wellbeing
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