Project Specialist II

Astreya•Sunnyvale, CA

2d•$66,120 - $104,400•Onsite

About The Position

The Project Specialist II is responsible for delivering and maintaining hardware for external events (both consumer-facing, as well as for our growing developer community) and partnering on our client’s broader internal event initiatives. The role partners closely with internal product and marketing teams, as well as outside agencies, to produce events and workshops at the client site and at trade shows.

Requirements

Excellent communication skills, including writing, proofreading skills, and speaking.
Ability to travel as needed to support events onsite.
Passion and curiosity to proactively learn about new products and technologies.
Solid organizational skills including attention to detail and multitasking skills.
Proficient with Google Suites (docs, sheets, slides, etc).
Logistics experience in both domestic and international shipping (Dangerous Goods Certification a plus).
Ability to work independently and handle multiple concurrent projects.
Experience troubleshooting Android and Chrome hardware and software issues.
Excellent analytical, problem solving and organizational skills.
Customer service and team oriented.

Nice To Haves

Bachelor’s degree preferred; significant work experience can substitute for the degree.

Responsibilities

Work with events leads to fulfill and assist in the review and execution of inbound event hardware requests.
Own the communication cycle with requestors, both internal and external with minimal daily guidance/supervision.
Act as a device consultant to event requesters ensuring technical feasibility.
Initiate updates, resolve issues and identify process improvements.
Ability to explain 1st party platforms and troubleshoot hardware. Also must maintain this knowledge for new products being constantly developed.
Unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
Prepare devices for distribution including software updates, flashing devices, etc.
Manage tracking system to accurately track and forecast hardware needs for events throughout the year.
Manages booking, scheduling for event travel.

Benefits

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law