Project Senior Analyst

Accenture•Atlanta, GA
•$22 - $72

About The Position

The Project Senior Analyst supports delivery of complex network infrastructure programs by helping ensure timely execution of project tasks, accurate documentation, and effective coordination among internal teams, carriers, and external vendors. The role is suited to professionals with experience in telecom provisioning, network deployment, or service delivery who want to develop technical and operational expertise across global network programs. The position supports infrastructure projects involving Dark Fiber (DF), Leased Wave (LW), Bulk Fiber (BF), and IPOOB. It gathers project information, tracks orders and implementation activities, coordinates installation and testing schedules, maintains project records, and identifies risks for escalation to the Project Manager. Project tools and information sources mentioned include Salesforce, BTP, executive reports, Pega, and Workfront. Accenture lists hourly salary ranges that vary by location, from $22.45 to $53.22 in Maine up to $28.08 to $72.31 in New Jersey. The posting states it is anticipated to remain posted until 11/30/2026. Accenture offers medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Requirements

  • At least 3 years of experience ordering or implementing services such as voice, data, cross-connects, leased waves, dark fiber, or bulk fiber.

Nice To Haves

  • Experience in a telecom provisioning, service delivery, or network operations environment.
  • Working knowledge of basic cabling and fiber infrastructure, including patch panels, cross-connects, and fiber types.
  • Strong written and verbal communication skills and a customer-focused mindset.
  • High attention to detail and strong organizational and time-management abilities.
  • Proficiency with productivity tools such as email, spreadsheets, and documents.
  • Ability to work independently and collaborate effectively with teams.
  • Adaptability, ability to manage multiple requests simultaneously, and comfort working under pressure or tight timelines.
  • Familiarity with telecom order management workflows.
  • Experience with Salesforce, Pega, Workfront, or equivalent project tracking systems.

Responsibilities

  • Support day-to-day delivery of network infrastructure projects, including Dark Fiber, Leased Wave, Bulk Fiber, and IPOOB.
  • Track task progress and ensure project activities follow defined schedules and milestones.
  • Facilitate communication across internal teams, carriers, and vendors under senior project leadership guidance.
  • Participate in project calls, relay updates, and contribute to discussions about timelines, readiness, and risks.
  • Collect project-specific data from Salesforce, BTP, and executive reports to support planning, design, and requirements definition.
  • Prepare information packages for design, deployment, and implementation teams.
  • Create, submit, and track orders in Pega or Workfront for adds, changes, and disconnects.
  • Monitor carrier implementation progress and support end-to-end delivery activities.
  • Schedule installations, equipment deployments, testing activities, and cross-connect work orders.
  • Coordinate with installers, engineers, designers, and remote hands resources.
  • Update project trackers, dashboards, and milestone logs using project management tools.
  • Maintain accurate records of statuses, deliverables, and project dependencies in designated databases.
  • Identify risks, including potential missed milestones, carrier delays, and testing issues, and promptly escalate concerns to the Project Manager.
  • Prepare meeting agendas, take minutes, and maintain risk and action registers.
  • Validate data for downstream processing and organize project documentation on the client drive.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off
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