Project & Platform Specialist

FM•Johnston, RI
•Remote

About The Position

The Project & Platform Specialist independently manages small to medium-scale projects and supports administration, configuration, and enablement of the organization’s portfolio and project management platform. The role partners with teams and stakeholders to deliver projects, standardize ways of working, and support effective planning, tracking, and reporting. Depending on the assignment, the role may focus primarily on project delivery, platform administration and enablement, or a blend of both. Platform-focused assignments may operate at the enterprise level, supporting standards and adoption across the organization, or within a specific department, supporting localized workflows, reporting, and ways of working. This is a full-time, exempt salaried position that is remote within the United States and requires periodic travel to headquarters in Rhode Island. Relocation assistance is not offered.

Requirements

  • At least 3 years of experience in project management roles, with a successful track record of independently delivering projects.
  • Leadership skills, including taking ownership, setting clear expectations, following through, and keeping work moving independently.
  • Strong planning and organizational skills, including managing competing priorities while maintaining focus and quality.
  • Partnership-building skills and a responsive, reliable, service-oriented approach.
  • Clear communication and presentation skills, including the ability to explain platform concepts to technical and non-technical audiences.
  • Practical problem-solving skills, including troubleshooting platform issues and navigating project obstacles.
  • Technical adaptability and comfort operating at both the administrative and end-user level.
  • Proficiency with standard project management and documentation tools, such as Workfront, Excel, and PowerPoint.
  • Attention to detail and commitment to accuracy, consistency, and quality.

Nice To Haves

  • At least 2 years of experience administering and configuring a portfolio and project management platform, such as Workfront.
  • Experience supporting platform adoption, team onboarding, and end-user enablement.
  • Project management qualifications, such as PMP certification.
  • Platform-specific certifications.

Responsibilities

  • Act as project manager for small to medium-scale projects, partnering with business leads, program managers, teams, subject matter experts, and portfolio managers.
  • Establish project structure, lead project teams, coordinate dependencies, manage risks, communicate status, and support timely execution against stated objectives.
  • Lead platform onboarding, training, and enablement for teams and individuals.
  • Drive adoption of standardized practices and coach and support end-users in setting up, using, and maintaining their work to standard.
  • Monitor platform adoption and data quality, flag gaps to leaders, and design and deliver reporting that translates platform data into actionable insights.
  • Administer the portfolio and project management platform at the enterprise or group level, including platform structures, access, and governance processes.
  • Ensure quality, hygiene, and consistency in how work is set up and maintained across projects and programs.
  • Configure templates, forms, workflows, and dashboards; build and maintain platform automations, integrations, and advanced configurations.
  • Recommend improvements that strengthen platform operations.
  • Champion project management and platform standards and best practices and participate in continuous improvement activities.
  • Serve as a resource for individuals seeking to learn and practice project management within FM.

Benefits

  • Incentive plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Well-being programs
  • 401(k) and pension plan
  • Career development opportunities
  • Tuition reimbursement
  • Flexible work
  • Time off, including vacation and sick time
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