Project Manager Intermediate

PSR Associates•Indianapolis, IN

1d•Hybrid

About The Position

PSR Associates is seeking a Project Manager to manage medium to large projects in a hybrid schedule, with three days onsite and two days remote in Indianapolis, Indiana. The role works with agency and IT staff, contracted resources, management, project teams, vendors, and other stakeholders to plan and deliver projects in accordance with approved governance policies and procedures. The Project Manager maintains project plans, schedules, meeting records, risk and issue logs, lessons learned, and other project artifacts. Using the Atlassian tool suite, the role tracks milestones, tasks, and deliverables against baselines, addresses variances, and reports variances and corrective actions to the PMO Manager. The position also facilitates meetings, communicates status, escalates or resolves issues, supports project portfolio and governance maintenance, and contributes to team productivity. The employee exercises considerable judgment in applying guidelines to medium- to complex, enterprise-wide work, and collaborates with higher-level staff or management to meet agency objectives. Work is reviewed for achievement of objectives and compliance with policy and practice. The role reports to the Director of IT PMO, receives guidance from senior Business and Technical Managers, and may guide lower-level Project Managers. It involves monitoring project progress and communicating it to management, as well as cooperative and non-cooperative problem-solving with project teams and people affected by project automation.

Requirements

At least 5 years of project management experience.
At least 2 years of experience managing large, complex, multi-year projects.
Advanced knowledge and experience with Microsoft Outlook, SharePoint, Word, Excel, Project, and Visio.
Intermediate knowledge of the Atlassian Tool Suite.
Intermediate knowledge of Salesforce technology.
Thorough knowledge and experience with PMBOK project management practices, including cost management, benefit analysis, risk management, resource management, and change control.
Thorough knowledge and experience with Agile project management and IT governance methodologies, tools, and approaches to successful project implementations.
Ability to lead, motivate, encourage, and influence others.
Ability to analyze issues, develop solutions, and solve project problems.
Ability to build and maintain relationships across business groups.
Ability to communicate effectively orally and in writing.

Nice To Haves

Business knowledge of IV-D and Child Support Enforcement.
Experience in state government.
PMP certification.
Agile certifications.
Scrum Master certification.

Responsibilities

Manage medium to large projects.
Establish and maintain positive working relationships with CSB-IT staff, county and agency staff, and contracted resources.
Create, review, and maintain project management plans, schedules, meeting agendas and minutes, risk and issue logs, and lessons learned.
Manage projects according to approved governance policies and procedures.
Use the Atlassian tool suite to track milestones, tasks, and deliverables against the baseline; address variances and report variances and corrective actions to the PMO Manager.
Schedule, prepare for, and facilitate project meetings.
Communicate project status to stakeholders and address or escalate issues in a timely manner.
Adhere to policies and standard operating procedures.
Maintain project artifacts according to the CSB document management strategy.
Support a team atmosphere that promotes productivity.
Support project portfolio maintenance and update Governance manual policies and procedures as assigned.
Work with the PMO Manager to establish performance expectations.
Monitor project progress and communicate progress to management.
Collaborate with project teams and other individuals affected by automation projects to solve problems.
Perform related duties as assigned.