Project Manager

Swyfft

9d • Remote

About The Position

We are looking for a strategic, tech-minded Project Manager to lead the planning and execution of key initiatives across the company. You'll work across multiple systems, vendors, and teams, and will be relied on to prioritize, organize, and wrangle competing processes, workflows, and technical requirements. All of which will need to be documented along the way (but you're a PM so you already know that).

Swyfft's business runs across three core lifecycle phases — Pre-Bind, Post-Bind, and Claims — each with its own teams, systems, and cadence. This role will work with stakeholders in one or more of these phases, and initiatives will often require coordinating dependencies across phase boundaries. You don't need deep expertise in all three on day one, but comfort learning how a policy moves from quote to bind to bind to servicing to claim, and who owns what along the way, will help you hit the ground running.

This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Requirements

• Strong technical background that includes knowledge of different systems and how they integrate and work together.
• 5+ years of experience leading complex, large scale project implementations.
• Bachelors' degree or equivalent experience required.
• Experience using video and chat technology (MSTeams & Slack).
• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

Nice To Haves

• Previous experience and understands the insurance policy and claims lifecycle.
• Natural ability to establish trust with internal and external teams; you dig in, you learn the processes, people, and desired outcome of the project.
• Previous experience managing technical or cross-departmental projects; you're comfortable learning new systems and business processes quickly.
• You understand complex systems at a data flow level; bonus points for anyone who understands this at a programmer level.
• Exceptional problem solving, communication and organizational skills.
• Previous background integrating or using accounting and finance systems is a plus.
• PMP certification or other project management certification a plus.
• We're a MS Office environment.

Responsibilities

• Manage all day-to-day project planning, execution and implementation for cross-functional, company-wide initiatives.
• Partner with internal and external teams and vendors to understand and effectively communicate the operational and technical requirements of each project.
• Manage project expectations, requirements and deliverables by providing ongoing proactive communication, documentation and structured follow up to all project stakeholders.
• Lead meetings and standups to ensure all project initiatives are moving forward; you set the pace, remove blockers and ensure project milestones are being met.
• Plan and manage project resource allocation with various departments in the company.
• Document detailed workflows and processes for internal team use that will be transformed into playbooks and reference guides for end user training.

Benefits

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 "Choose Your Own Holidays"

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree