Project Manager

Sapsol Technologies Inc•Calgary, AB

11d•Hybrid

About The Position

The Project Manager will provide independent project management expertise, strategic advice, professional recommendations, and decision support to successfully lead and deliver the ERP replacement project. The role involves managing all aspects of the project lifecycle, from planning and procurement to implementation and close-out, ensuring alignment with municipal objectives and stakeholder needs. The Project Manager will work collaboratively with internal departments, external vendors, and Administration to ensure successful adoption and long-term sustainability of the new ERP solution.

Requirements

Past three Gov/public sector references

Responsibilities

Reviewing the Municipality's existing ERP environment, supporting systems, business processes, governance framework, project management practices, and current project documentation.
Assessing the current technology environment in collaboration with Technology Services to identify system dependencies, integrations, constraints, risks, and opportunities.
Developing and maintaining a comprehensive project management plan, including the project schedule, risk register, issue log, and communications plan.
Developing and coordinating project communications, stakeholder engagement activities, and information sessions.
Coordinating project activities and monitoring progress to ensure project objectives, timelines, budgets, and deliverables are achieved.
Facilitating cross-functional project team meetings, preparing agendas and meeting minutes, and tracking action items.
Providing regular project status reports, recommendations, risk updates, and decision support to Administration and the project team.
Facilitating workshops and interviews with various departments to identify and validate business requirements.
Documenting business, functional, technical, reporting, security, integration, and regulatory requirements.
Reviewing current-state business processes and facilitating the development of future-state business processes.
Identifying opportunities to standardize, streamline, and improve business processes through the ERP implementation.
Identifying integration requirements with other municipal systems and applications.
Establishing and validating functional priorities and distinguishing mandatory from desirable requirements.
Developing and maintaining business requirements documentation throughout the project lifecycle.
Validating business requirements with stakeholders and maintaining requirements traceability.
Developing the procurement strategy, including the procurement schedule, evaluation methodology and criteria, and preparing all procurement documentation.
Reviewing current business processes, business requirements, existing systems, and technology considerations to inform the ERP and procurement strategy.
Supporting Administration in the preparation of reports, recommendations, and supporting documentation for Council decision-making.
Preparing procurement documentation required to support the competitive procurement process, including the Request for Proposal (RFP), evaluation criteria, and pricing schedules.
Coordinating the competitive procurement process, including responding to vendor inquiries, coordinating proposal evaluations, and facilitating vendor demonstrations.
Preparing evaluation summaries and recommendations to support the selection of the preferred vendor.
Supporting contract negotiations, contract finalization, and transition to project initiation with the preferred vendor.
Supporting Administration in the preparation of reports, presentations, and supporting documentation for Administration and Council.
Presenting project updates, technical information, professional advice, and analysis to Administration and, as required, supporting Administration during Council meetings.
Providing project management leadership and oversight throughout the implementation of the selected ERP solution.
Managing the Municipality's relationship with the selected ERP vendor by monitoring vendor performance, contractual compliance, and project deliverables.
Coordinating implementation activities across all participating departments.
Reviewing and validating proposed system configurations, workflows, business rules, and customizations.
Coordinating the development and execution of the Municipality's data migration strategy.
Coordinating system testing activities, including system integration testing and user acceptance testing (UAT).
Facilitating the resolution of project issues and risks requiring management or executive decision-making.
Coordinating the development and delivery of end-user training.
Coordinating implementation readiness, cutover and go-live, end-user training, and knowledge transfer activities.
Providing project oversight and support during system go-live and post-implementation stabilization.
Monitoring project progress and recommending corrective actions where necessary.
Reviewing and validating project deliverables to ensure quality standards and contractual requirements are met.
Coordinating the development, review, and validation of business process documentation, standard operating procedures, and user guides.
Developing, coordinating, and implementing a project-specific organizational change management strategy.
Developing, implementing, and coordinating a communications and stakeholder engagement plan.
Identifying organizational impacts and working collaboratively with departments to support organizational readiness.
Monitoring organizational readiness throughout the project and recommending mitigation strategies.
Supporting departments throughout the transition to the new ERP solution.
Coordinating project close-out activities and confirming all project deliverables have been completed.
Preparing final project documentation, including lessons learned and project close-out reports.
Coordinating the transition of project responsibilities to the appropriate Municipal employees.
Providing knowledge transfer to support the long-term administration, support, and continuous improvement of the ERP solution.
Conducting a post-implementation review to evaluate project outcomes.
Coordinating final system acceptance by confirming contractual deliverables, approved business requirements, and acceptance criteria have been satisfactorily met.
Perform the Services throughout the term of the Contract in accordance with the approved project schedule and milestones.
Provide independent project management expertise, strategic advice, professional recommendations, and decision support.
Work primarily from the Municipality's offices, with hybrid work arrangements permitted where appropriate.
Comply with all applicable Municipal policies, procedures, standards, and security requirements.
Maintain confidentiality of Municipal information.
Perform other related duties reasonably required to support the successful delivery of the project.