Project Manager - Bethesda

Jamison • Bethesda, MD

2d • Onsite

About The Position

Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Project Manager. The Project Manager is responsible to oversee Twenty-Five (25) Medical Support Assistants (MSA) and their performance and coordination of admissions, reception, scheduling, patient travel processing, customer service operations, and administrative support activities. All employees assigned to this contract must comply with applicable federal and state infectious disease control requirements, including required screenings, vaccinations, training, and documentation related to workplace and healthcare safety standards. Compliance with OSHA and healthcare facility regulations may be required based on job duties and work location.

Requirements

• Minimum 3–5 years of experience managing healthcare administrative operations
• Prior supervisory or team lead experience overseeing large teams (preferably 20+ employees)
• Experience managing Medical Support Assistants (MSAs) or similar healthcare administrative staff
• Experience working in a federal healthcare environment such as the U.S. Department of Veterans Affairs or military treatment facilities preferred
• Experience with patient scheduling systems and healthcare administrative workflow
• Ability to coordinate staffing coverage across multiple shifts
• Strong customer service and conflict resolution abilities
• Knowledge of patient scheduling, admissions, reception, and travel processing procedures
• Ability to prepare reports, metrics, and administrative documentation
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to manage employee attendance, leave coordination, and performance issues
• Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field preferred - Equivalent combination of education and experience may be considered

Responsibilities

• Complete screening, interviews, reference checks, and provide a minimum of three qualified resumes for review for this need within five business days of the request.
• Coordinate leave requests with the government to ensure consistent coverage daily on all shifts.
• Responsible for all the activities associated with the MSA as follows: Customer Service, Patient appointment Activities, Reception Activities, Teamwork, Equipment, Material and Supply Support Activities, Admissions Activities, Patient Travel Voucher Activities, Clinical Support Activities, Statistics, Reporting and Other Administrative Activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree