Project Manager - BLOX Digital

Lee Enterprises•Davenport, IA

1d•$28 - $31

About The Position

BLOX Digital is seeking a highly adaptable Project Manager to lead complex, custom, fast-moving client projects across its digital products and services. The role manages new-client onboarding in partnership with internal design and implementation teams, serving as the internal lead from kickoff through final delivery. The Project Manager ensures projects are completed on time and within agreed scope, understands and advocates for customer goals, and manages the transition from project build to ongoing account management. The position requires a customer-first mindset, ownership of outcomes, proactive communication with remote teams, strong customer service, composure under pressure, and attention to detail. The Project Manager manages concurrent projects, develops project plans, communicates progress to internal and client stakeholders, escalates issues while maintaining momentum, and promotes effective project management processes and continuous improvement. BLOX Digital partners with local media organizations to help them develop their businesses in the digital age through digital, video, print, connected TV, and advertising tools and expertise. The company says more than 2,000 news organizations have benefited from its platform and tools. BLOX Digital is majority owned by Lee Enterprises.

Requirements

At least 2 years of Project Management experience.
Experience managing multiple concurrent projects with competing priorities.
Strong written and verbal communication skills.
Exceptional interpersonal communication skills with remote teams and clients.
Strong stakeholder management skills, including empathy for client goals and the ability to build rapport with internal teams.
Ability to work independently and make sound decisions under pressure.
Proactive communication, ownership of outcomes, customer service skills, composure under pressure, and attention to detail.

Nice To Haves

Experience with CMS, SaaS, publishing, or digital media platforms.
CAPM or PMP certification, or progress toward formal certification.

Responsibilities

Manage multiple projects simultaneously at different stages, prioritizing work for oneself and other stakeholders to achieve needed results.
Create and manage project plans covering timelines, communication plans, and resource management.
Provide ongoing, timely, and accurate project-progress communications to internal and client stakeholders; take ownership of results and follow through.
Escalate issues while maintaining ownership and project momentum.
Manage a seamless handoff from project build to ongoing account management.
Lead client onboarding in collaboration with internal design and implementation teams, from initial kickoff through final delivery.
Ensure projects are completed on time and within agreed-upon scope, and advocate internally for customer goals.
Lead meetings confidently, explain technical concepts simply, and deliver difficult updates calmly.
Advocate for project management processes and methodologies, including continuous improvement.