Project Manager

Interior Office SolutionsLos Angeles, CA
$90,000 - $120,000

About The Position

The Project Manager acts as a single point of contact, with integrative responsibility for all aspects of assigned contract furniture projects, from the inception of the project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third-party interface, and relations, performance quality, and customer satisfaction, budget, and project administration for each assigned project. Is responsible for the entire business transaction for each project.

Requirements

  • A strong product and technical knowledge, including applicable building codes, correct product application, custom applications, and pricing, price estimating and solicitation, electricity, and cabling, etc.
  • Ability to produce takeoffs, specifications, and order ready documentation if required.
  • Ability to analyze, plan, schedule, and implement project installation.
  • Strong knowledge of all aspects of contract furniture management, including account management, project management, order preparation, order management, installation, relocation, and contract furniture administration.
  • Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing, and shipping, building management, and current workplace issues.

Responsibilities

  • Acts as a single point of contact for the customer for all project communications.
  • Maintains professional customer interface and client relations throughout the project.
  • Manages customer sign-offs, approvals, and formal paperwork.
  • Establishes overall project scope and manages dealer/manufacturer team to ensure a coordinated effort.
  • Directs, coordinates, and manages task assignments and completion for the entire dealer team.
  • Develops work plan, schedule, and logistics based on overall project parameters, project schedule and scope, and customer’s goals.
  • Reviews project site, plans, and product specifications.
  • Assists in establishing fees, developing quote/presentation and making the presentation to customer.
  • Provides technical consultation to customer and customer’s team.
  • Acts as a single point of contact for, and coordinates with, client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician, and other trades, client’s facility and IT groups, movers, etc.).
  • Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions.
  • Ensures timely, formal written communications throughout the project to the client, dealer, and project team.
  • Manages accurate and detailed record-keeping, including receiving documentation, timesheets and contract adherence, sign-offs and approvals, key decision records, etc.
  • Assists in the preparation of the quote, the development of the proposal, and the presentation to the client.
  • Reviews technical services’ plans and specifications for accuracy, completeness, and correct product application.
  • Coordinates with customer service for order entry notes and product delivery schedules.
  • Reviews ship dates for adherence to original requirements.
  • Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping.
  • Supervises site installation, including the performance of work, installation administration, and timeliness of task completion.
  • Ensures field paperwork is complete and delivered in a timely manner.
  • Walks project; responsible for punch list resolution.
  • Confirms project completion and ensures all invoicing is timely and accurate.
  • Manages all final project close-out requirements, including lien releases, contract requirements, client sign-offs, etc.

Benefits

  • Salary, plus team performance-based bonus
  • Competitive benefits package, including health, dental, life insurance, and paid vacation
  • Opportunity for professional development and career advancement
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