Project Manager

RAPP•Chicago, IL

3h•$60,000 - $73,000•Hybrid

About The Position

RAPP Chicago is looking for a Project Manager to join our award-winning Program Management team. We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

Requirements

3+ years of relevant experience managing projects (preferably within an interactive advertising or marketing agency environment)
Knowledge of project management principles, methods and technique
Understanding of creative design and development principles, specifically for email/digital development
Experience managing project timing
Proven organizational skills and attention to detail
Strong business writing skills
Strong interpersonal and communication skills
Demonstration of drive and initiative
Ability to work effectively within a team environment

Responsibilities

Support creative leadership in translating business objectives and marketing briefs into compelling creative strategies and actionable creative direction
Partner with creative directors, designers, copywriters, and production teams to ensure world-class creative execution
Champion innovative creative approaches, trend awareness, and breakthrough storytelling that differentiates brand and campaigns
Ensure creative work aligns with brand guidelines, UX best practices, accessibility standards, and campaign objectives
Lead end-to-end execution of creative campaigns and multi-channel deliverables (email, CRM, web, social, display, direct mail)
Oversee production workflows for creative assets including concepting, design, copywriting, motion graphics, and video production
Manage creative resource allocation to ensure optimal talent deployment across projects
Drive quality assurance processes including creative reviews, rendering QA, personalization testing, and compliance checks
Provide support for creative standards, asset libraries, and production templates for consistency and efficiency
Build strong collaborative relationships with internal creative talent, clients, and external production/agency partners
Facilitate creative brainstorms, strategy sessions, and collaborative workshops to align vision and drive innovation
Coordinate resources and dependencies across creative projects to ensure seamless delivery and timeline adherence
Ensure translation of client and business needs into creative briefs and direction that inspire creative teams
Support Statements of Work (SOWs), estimates, and change orders
Manage project budgets, track spend, forecast financials, and ensure delivery within scope
Oversee vendor management, including cost tracking and integration into project plans
Identify and drive process improvements to increase efficiency, scalability, and consistency
Lead execution of email and CRM campaigns including lifecycle, triggered, and promotional programs
Collaborate with marketing automation teams for build and deployment
Oversee QA processes (rendering, personalization, links, dynamic content)
Ensure proper segmentation, scheduling, and deployment readiness
Partner with analytics to measure creative performance, learnings, and impact on campaign results
Apply insights and creative learnings to drive continuous improvement of future campaigns and creative approaches
Champion creative excellence, innovation, and operational best practices across the team
Continuously improve workflows, tools, and ways of working
Maintain documentation for processes, standards, and learnings
Manage and provide support to creative team to promote best practices across the team
Champion operational excellence, collaboration, and delivery quality