Project Manager (Workforce Liaison III)

Kentucky Community and Technical College System • Lexington, KY

8d • Onsite

About The Position

The Project Manager works with business, industry, and community organizations to identify potential clients, assess training needs, develop and sell customized training, and meet annual unit revenue targets. The role oversees Continuing Education and other open-enrollment programs; maintains client accounts; conducts follow-up and forecasting; prepares periodic reports; and represents Bluegrass Community & Technical College and Workforce Solutions at community and corporate events. The position reports to the Associate Dean of Workforce Solutions.

The Project Manager identifies and develops client relationships, creates training proposals, recruits instructors, and coordinates the design and delivery of training programs. The role also plans open-enrollment courses and pre-employment events, promotes Handshake and work-based learning opportunities, and supports the college’s broader workforce services for business, industry, and community partners.

Requirements

• Bachelor’s degree in a related field and four years of relevant experience, or equivalent.
• Proven experience working with industry to deliver business services and establish relationships.
• Exceptional customer service and follow-through skills.
• Understanding of and commitment to the mission of community and technical colleges.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Bachelor’s degree in a related field and six years of relevant experience, or equivalent.

Responsibilities

• Identify prospects and sell training and services to businesses, industries, and communities in the BCTC service region.
• Network with organizations to ensure training and related services meet customer expectations.
• Generate revenue to support department operations and meet annual unit revenue targets.
• Acquire new clients through networking, events, referrals, social media, and cold calls.
• Conduct discovery meetings to determine training needs and develop training plans.
• Develop project proposals based on client needs and submit them to clients.
• Recruit subject matter experts as instructors and collaborate with Academic departments to meet business partners’ training needs.
• Close training sales and write KCTCS TRAINS projects, if applicable.
• Oversee the design, development, and delivery of training programs for organizations.
• Assess client satisfaction after training is completed.
• Update sales pipelines monthly and track prospects, contracts sold, and completed projects.
• Plan and implement open-enrollment courses and pre-employment events aligned with employer needs and workforce demands.
• Promote Handshake and encourage employers to create work-based learning opportunities for students.
• Promote the college’s comprehensive services to business, industry, and community partners.
• Participate in internal and external service efforts, committees, and other college projects as needed.
• Maintain existing client accounts, conduct follow-up activities, forecast activity, generate periodic reports, and represent BCTC and Workforce Solutions at community and corporate events.

Benefits

• Exceptional health care, vision, and dental coverage for the employee and family.
• Tuition reimbursement or waiver for the employee, spouse, and dependents.
• 403(b) retirement plan with a 10% employer match for a 5% employee contribution.
• Vacation and sick time.
• Work-life balance.
• 9.5 paid holidays.
• Two weeks of institutional closing pay during the last two weeks of December for qualifying positions.
• Employee Assistance Program.

What This Job Offers

• Career Level: Mid Level