Project Manager I - Workforce Architecture

JPMorgan Chase & Co.•Plano, TX
•$79,800 - $111,500

About The Position

As an Associate on the Workforce Architecture team within Human Resources’ Talent & Employee Experience organization, this role supports delivery of the Jobs & Skills transformation agenda. The position contributes to roadmap planning, business sequencing, Jobs-to-be-Done use case activation, stakeholder alignment, change management, communications, product readiness, and adoption. It partners with Delivery, Product, Data & Analytics, HR, and business teams to translate Jobs & Skills capabilities into practical experiences for employees, managers, HR, and the business at enterprise scale. The role supports consistent, well-documented job and skills taxonomy decisions, job code and job description updates, governance and auditability, and operational processes that enable talent mobility, workforce planning, and career growth. It also coordinates downstream impacts to systems, reporting, and processes so changes are implemented cleanly and consistently.

Requirements

  • Experience supporting job architecture and/or skills taxonomy efforts, such as job families or levels, job descriptions, career paths, job codes, or role mapping.
  • Ability to organize ambiguous inputs and translate them into clear documentation, decisions, and outcomes.
  • Experience supporting mapping activities, such as job-to-task-to-skill mapping, including data validation, issue resolution, and alignment to standards.
  • Familiarity with HR systems of record and how changes to job or position data affect downstream integrations, reporting, and operational workflows.
  • Experience supporting operational delivery for large-scale updates, such as impacted-population tracking, status monitoring, and execution coordination.
  • Strong control mindset, including following defined processes, validating approvals, documenting decisions, and escalating risks or gaps.
  • Strong stakeholder management skills and ability to collaborate across cross-functional teams in a matrixed environment.
  • Strong written and verbal communication skills, including preparing implementation or readiness materials and stakeholder updates.
  • Strong attention to detail and ability to maintain trackers, action logs, and issue or risk logs accurately and promptly.
  • Ability to manage multiple workstreams and shifting priorities while maintaining delivery quality and transparency.

Nice To Haves

  • Experience with job architecture, job codes, job descriptions, skills taxonomies, role mapping, workforce planning, or HR data.
  • Familiarity with HR systems of record, job or position data, downstream integrations, reporting processes, or workflow impacts.
  • Experience supporting large-scale data updates, employee mapping, operational readiness, implementation tracking, or process governance.
  • Experience working in a large, matrixed organization with cross-functional stakeholders and evolving delivery priorities.

Responsibilities

  • Support execution of modern job architecture activities, including job families, levels, job descriptions, career paths, and skills taxonomy updates.
  • Assist with job–task–skill mapping by organizing inputs, documenting decisions, validating data, and maintaining alignment to defined standards.
  • Coordinate job description updates by incorporating task examples, skills inputs, and consistent role information.
  • Support mass employee job code update activities by tracking impacted populations, coordinating inputs, documenting decisions, and monitoring execution status.
  • Partner with HR, Product, Jobs, Skills, and business teams to coordinate operational updates across systems, processes, reporting, and downstream stakeholders.
  • Maintain documentation, trackers, action logs, issue logs, and status updates to support accurate and timely delivery.
  • Support governance and control activities by following standards, validating required approvals, documenting decisions, and escalating risks or gaps.
  • Coordinate with Risk, Controls, and Legal partners to ensure appropriate guardrails are considered during execution.
  • Prepare implementation materials, stakeholder updates, and readiness documentation to support execution planning and adoption.
  • Capture feedback, lessons learned, risks, and operational insights from delivery work to inform transformation priorities and continuous improvement.
  • Contribute to process improvements that increase speed, consistency, transparency, and scalability across Jobs & Skills delivery activities.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching. Additional benefits and programs are available based on eligibility.
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