Project Manager (Workforce Liaison III)
About The Position
The Project Manager works with business, industry, and community organizations to identify new accounts, contact clients, assess training needs, conduct presentations, track activity, and close sales for customized training in support of annual unit revenue targets. The role also oversees Continuing Education and other open-enrollment programming, maintains existing accounts, conducts follow-up and forecasting, generates periodic reports, and represents Bluegrass Community & Technical College (BCTC) and Workforce Solutions at community and corporate events. The position reports to the Associate Dean of Workforce Solutions.
Requirements
- Bachelor’s degree in a related field and four years of relevant experience, or equivalent.
- Proven experience working with industry to deliver business services and establish relationships.
- Exceptional customer service and follow-through skills.
- Understanding of and commitment to the mission of community and technical colleges.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Bachelor’s degree in a related field and six years of relevant experience, or equivalent.
Responsibilities
- Identify prospects and sell training and services to businesses, industries, and communities in the BCTC service region; network to ensure services meet customer needs.
- Generate revenue to financially support department operations.
- Acquire new clients through networking, events, referrals, social media, and cold calls.
- Conduct discovery meetings with businesses and industries to determine training needs and develop training plans.
- Develop project proposals based on identified needs and submit them to clients.
- Recruit subject matter experts as instructors and collaborate with Academics to meet business partners’ training needs.
- Close training sales and write KCTCS TRAINS projects, if applicable.
- Oversee the design, development, and delivery of training programs for organizations.
- Assess client satisfaction after training is completed.
- Update sales pipelines monthly and track prospects, contracts sold, and completed projects.
- Plan and implement open-enrollment courses and pre-employment events based on employer needs and workforce demands.
- Promote Handshake, the online job-posting platform, and encourage employers to develop work-based learning opportunities for students.
- Promote the college’s comprehensive services to address workforce needs of business, industry, and community partners.
- Participate in internal and external service efforts through committees and contribute to other college projects as needed.
Benefits
- Health, vision, and dental coverage for the employee and family
- Tuition reimbursement or waiver for the employee, spouse, and dependents
- 403(b) retirement plan with a 10% employer match for a 5% employee contribution
- Vacation and sick time
- Work-life balance
- 9.5 paid holidays
- Two weeks of institutional closing pay during the last two weeks of December for qualifying positions
- Employee Assistance Program
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What This Job Offers
Career Level
Mid Level
