Project Manager_Enterprise PMO

Versant Health•Troy, NY

3d•$95,000 - $110,000

About The Position

The Project Manager is responsible for planning, executing, and delivering multiple concurrent projects within the Enterprise Project Management Office (ePMO). The role is accountable for project scope, schedules, budgets, resources, risks, and overall project health. It leads cross-functional teams, drives stakeholder engagement and accountability, and ensures projects align with business objectives and ePMO governance standards. The Project Manager applies Waterfall, Agile, and other appropriate methodologies to achieve defined business outcomes. The role partners with business and technology leaders to define success measures, align outcomes with strategic objectives, and realize expected business value. It manages communications and expectations across stakeholders and teams, influences across organizational boundaries without direct authority, and drives accountability and execution. The Project Manager also uses process improvement and organizational change management practices, monitors adoption, analyzes performance indicators, and remains accountable for delivery outcomes, including stakeholder satisfaction, resource utilization, quality, timelines, budgets, and business objectives. The position requires compliance with HIPAA and company privacy and security requirements. Travel may be required. The stated physical demands include frequent lifting or moving of up to 20 pounds, and standing, handling objects, and communicating for much of the time.

Requirements

Undergraduate degree in a related field or an equivalent combination of experience and education.
Five or more years of progressively responsible project management experience, including leading projects of varying size, scope, and complexity.
Demonstrated experience developing and managing project plans, schedules, dependencies, baselines, budgets, resources, risks, and deliverables.
Experience managing projects in Waterfall and Agile environments.
Experience partnering with technology teams to deliver system implementations, enhancements, integrations, or other technology-enabled business solutions.
Experience working in a technology or healthcare environment.
Experience with Microsoft Project, ServiceNow, or similar project or project portfolio management tools.
Ability and willingness to travel as required.
Must comply with HIPAA requirements and company privacy and security guidelines for protected health information, cardholder data, and other confidential customer information.

Nice To Haves

Experience spanning both technology and healthcare environments.
Insurance or vision care industry experience.
Active Project Management Professional (PMP) certification.
Certified ScrumMaster (CSM) certification.

Responsibilities

Manage the planning, development, and implementation of assigned projects, including defining scope and requirements, developing project plans and business cases, supporting ROI analysis, and identifying resource and staffing requirements.
Lead projects from initiation through implementation and closure, maintaining plans, schedules, milestones, dependencies, resources, budgets, and deliverables.
Track project deliverables and milestones and provide weekly status reports.
Identify, assess, document, and manage project and workstream risks, issues, and dependencies; implement mitigation strategies and escalate significant risks as appropriate.
Conduct formal quality assurance reviews with sponsors during and after projects to confirm acceptance and satisfaction.
Partner with business and technology leaders to define success measures, align outcomes with strategic objectives, and support realization of expected business value.
Build stakeholder relationships across the company to align project activities with current business objectives and the long-term vision.
Evaluate current- and future-state business needs related to administrative requirements, capabilities, resources, and change management.
Document current and future states of business processes relevant to projects.
Coordinate with subject matter experts on projects, programs, and workstreams to provide solution support and apply process management best practices.
Drive accountability and execution across business and technology teams by addressing obstacles, challenging assumptions, and ensuring commitments produce measurable results.
Influence stakeholders across organizational boundaries without direct authority.
Manage expectations and communications with business unit leaders, stakeholders, external partners, and project, program, and workstream teams through established governance.
Use process improvement methods and tools, including Lean management and Six Sigma, and organizational change management practices to implement improvements and enabling tools and systems.
Monitor business adoption through performance audits and reporting, using established project standards, procedures, and quality objectives.
Analyze key performance indicators qualitatively and quantitatively to identify opportunities or solutions in the existing business model, processes, and structure.
Ensure knowledge transfer, configuration, and support documentation are created and agreed upon before project closure.
Remain accountable for project delivery outcomes, including stakeholder satisfaction, resource utilization, quality, timeline, budget, and achievement of defined business objectives.
Perform other duties as assigned.