Project Manager_Enterprise PMO

Versant Health•Troy, NY

About The Position

The Project Manager in the Enterprise Project Management Office (ePMO) plans, executes, and delivers multiple concurrent projects, with accountability for scope, schedules, budgets, resources, risks, and overall project health. The role leads cross-functional teams, engages stakeholders, and ensures alignment with business objectives and ePMO governance standards. It applies Waterfall, Agile, and other appropriate project management methodologies to achieve defined business outcomes. The Project Manager partners with business and technology leaders to establish success measures and realize expected business value. The role also evaluates business needs and processes, supports process improvement and organizational change management, monitors adoption and performance, and ensures documentation and knowledge transfer are complete before project closure. It is accountable for delivery outcomes including stakeholder satisfaction, resource utilization, quality, timeline, budget, and achievement of business objectives. The position requires compliance with HIPAA and company privacy and security requirements. The role may involve access to protected health information, cardholder data, or other confidential customer information. Travel may be required. The company’s stated purpose is to improve access to vision care and education in the communities it serves.

Requirements

Bachelor’s degree in a related field or an equivalent combination of experience and education.
Five or more years of progressively responsible project management experience, including leading projects of varying size, scope, and complexity.
Demonstrated experience developing and managing project plans, schedules, dependencies, baselines, budgets, resources, risks, and deliverables.
Experience managing projects in Waterfall and Agile environments.
Experience partnering with technology teams to deliver system implementations, enhancements, integrations, or other technology-enabled business solutions.
Experience working in a technology or healthcare environment is required.
Experience with Microsoft Project, ServiceNow, or similar project or project portfolio management tools.
Ability and willingness to travel as required.
Ability to comply with HIPAA and company privacy and security requirements.

Nice To Haves

Experience spanning both technology and healthcare environments is preferred.
Insurance or vision care industry experience is a plus.
Active Project Management Professional (PMP) certification is preferred.
Certified ScrumMaster (CSM) certification is a plus.

Responsibilities

Manage project planning, development, and implementation, including defining scope and requirements, developing project plans and business cases, supporting ROI analysis, and identifying resource and staffing needs.
Lead projects from initiation through implementation and closure, maintaining plans, schedules, milestones, dependencies, resources, budgets, and deliverables.
Track deliverables and milestones and provide weekly status reports.
Identify, assess, document, and manage risks, issues, and dependencies; develop mitigation strategies and escalate significant risks as appropriate.
Conduct formal quality assurance reviews with sponsors during and after projects to confirm acceptance and satisfaction.
Partner with business and technology leaders to define success measures, align outcomes with strategic objectives, and support realization of expected business value.
Build relationships with stakeholders across the company and align project activities with current objectives and long-term vision.
Evaluate current- and future-state business needs related to administrative requirements, capabilities, resources, and change management.
Document current and future states of relevant business processes.
Coordinate with subject matter experts across projects, programs, and workstreams to provide solution support and apply process management best practices.
Drive accountability and execution across business and technology teams by addressing obstacles, challenging assumptions, and converting commitments into measurable results.
Influence stakeholders across organizational boundaries without direct authority.
Manage expectations and communications with business unit leaders, stakeholders, external partners, and project, program, and workstream teams through established governance.
Apply process improvement methods and tools, such as Lean management and Six Sigma, and organizational change management practices to implement improvements and enabling tools and systems.
Monitor business adoption through performance audits and reporting, using established project standards, procedures, and quality objectives.
Analyze key performance indicators qualitatively and quantitatively to identify opportunities or best solutions in the existing business model, processes, and structure.
Ensure knowledge transfer, configuration, and support documentation are created and agreed upon before project closure.
Remain accountable for project outcomes, including stakeholder satisfaction, resource utilization, quality, timeline, budget, and business objectives.
Perform other duties as assigned.
Comply with HIPAA requirements and company privacy and security guidelines.